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WIN 11 Stop code Reference by Pointer BSOD

Anonymous
2022-04-29T18:50:58+00:00

https://www.dropbox.com/s/sjzuy1x8reu9ukw/042922-21328-01.zip?dl=0 I have checked disk

run malware check

updated video and sound drivers

Run SFCNOW

RUN DISM

updated windows

Checked for problem devices in Device Manager

Windows for home | Windows 11 | Performance and system failures

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  1. DaveM121 891.9K Reputation points Independent Advisor
    2022-04-30T11:05:02+00:00

    Hi Craig, that is good news, well done, great troubleshooting!

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  2. Anonymous
    2022-04-30T10:57:23+00:00

    So far so good. Removing the Dell stuff seems to have done it. I had problems that had shown up in event viewer in the past but it did not cause a crash. I am working in Publisher right now and doing some graphics work. I will post if anything happens but so far so good.

    Craig Maefs IT Supervisor Northrop Grumman (39 years as a tech ;-) )

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  3. DaveM121 891.9K Reputation points Independent Advisor
    2022-04-30T10:16:34+00:00

    Okay Craig, I will be here.

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  4. Anonymous
    2022-04-30T10:15:26+00:00

    Good Morning, I just used Revo Uninstaller and removed all the Dell Diagnostic software. Now I am testing.

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  5. DaveM121 891.9K Reputation points Independent Advisor
    2022-04-30T06:39:30+00:00

    Hi Craig,

    Do you have any newly created minidump files you can upload for analysis?

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