Windows 11 Kmode_exception_not_handled

Question

Hello,

I encountered this problem after I tried running Ubuntu 20.04 on Oracle Virtualbox. When I tried to restart the system afterwards, I faced this error. After reading a lot of articles and tried to implement the solutions, i came up here to ask for help! I just bought the laptop 2 days ago and this problem occurred!! Laptop is Acer Aspire 5 equipped with Windows 11. Please help me as I'm a working professional and my laptop is really important to me.

The things I did so far for solving this problem:

1. Reset the windows
2. Ran windows memory diagonostics
3. Troubleshooted windows update because I updated the windows before.
4. Also, tried to remove bad windows update

To be honest, nothing works. I can't restart my laptop and hopefully, I'm using it by force starting the laptop but I'm concerned if there come some important updates for the windows which I have to download and for that restart is necessary. At that moment, I can't restart the laptop. So, I came up here to ask for help~

Link for Minidump file is:

https://1drv.ms/u/s!Apand10upurBbZuGO2iKkxer98o?e=Cv1Bga

Always thankful for the solutions that can fix my new laptop!!

Answer 1

Thanks to you!! I did the procedure you mentioned and now, it's all good, responsive and stable.

Answer 2

I'm having the exact same problem (same laptop as well). I'm not sure how to fix this, never had to do anything like this before. Can someone explain exactly what needs done in a few brief points please?