Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,311 questions
1 answer
My personal Microsoft account still shows connected to a stale work organization = s3ga.onmicrosoft.com
I need to have the stale org, s3ga.onmicrosoft.com removed from my personal account. Remove the ghost work identity Remove the stale tenant binding Remove the corrupted routing rule Restore your personal account to a pure MSA I can be reached at…
Microsoft 365 and Office | Other
asked
2026-10-10T00:16:14.4333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 55.00000000000001%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Jeff Moyer
0
Reputation points
answered
2026-10-10T05:00:50.4233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 84%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXD%3C/text%3E%3C/svg%3E)
Xavier-D
13,855
Reputation points Microsoft External Staff
Moderator
3 answers
Unable to change Outlook account password
Hello, I am trying to change the password for my personal Outlook account, but I keep receiving this error message: "There's a temporary problem with the service. Please try again. If you continue to get this message, try again later." I have…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,063 questions
asked
2026-10-10T03:11:39.1533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 63%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKE%3C/text%3E%3C/svg%3E)
Kiel Encinias
0
Reputation points
commented
2026-10-10T04:59:47.6866667+00:00
Kiel Encinias
0
Reputation points
1 answer
Locked out of my Hotmail account for 3 weeks — recovery process stuck in an endless verification loop
Hello, I’m hoping someone from Microsoft support or a community moderator can help me identify a way to escalate my situation. I’ve been unable to access my Hotmail account, ******@hotmail.fr, for three weeks. When I attempt to sign in, Microsoft…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,105 questions
asked
2026-10-09T01:58:24.1133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 37%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECP%3C/text%3E%3C/svg%3E)
Camille Parissier
0
Reputation points
answered
2026-10-10T04:59:33.4533333+00:00
Hornblower409
16,555
Reputation points
3 answers
error received when replying to an encrypted email in a shared mailbox using the new outlook
We have started to use Microsoft's encrypted emails with one of our shared mailboxes. We are able to send emails to initiate the conversation, but when the client responds to the email, we are unable to reply back. We get an error that states "The…
Outlook | Windows | New Outlook for Windows | For business
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
12,488 questions
asked
2026-10-09T20:05:03.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 19%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDI%3C/text%3E%3C/svg%3E)
Dana Irvine
0
Reputation points
answered
2026-10-10T04:58:25.1333333+00:00
Vasil Michev
128.4K
Reputation points MVP
Volunteer Moderator
2 answers
Account suspended
Subject: Request for Human Review - Case Number: 7109949416 (Clarification regarding household Wi-Fi and Referral) Dear Microsoft Support and Research Team, I am writing to follow up on my suspended account. I understand that my case was forwarded to…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,063 questions
asked
2026-10-10T03:55:19.6733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 56.00000000000001%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESY%3C/text%3E%3C/svg%3E)
Safia Younas
0
Reputation points
answered
2026-10-10T04:58:23.06+00:00
Safia Younas
0
Reputation points
2 answers
Moving Outlook emails from old Win 10 desktop to new Win 11 desktop
How do I move my Outlook emails from an old windows 10 desktop to a new Windows 11 desktop. The Outlook I am attempting to move has a total of seven different email addresses. Some of them are Gmail. Some of them Microsoft accounts
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,840 questions
asked
2026-10-10T00:17:03.3033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 70%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
KEVIN LESS
0
Reputation points
answered
2026-10-10T04:58:02.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
19,940
Reputation points Microsoft External Staff
Moderator
3 answers
Testez la caméra et le micro avant de faire une reunion teams
bonjour je voudrai tester ma camera et le son avant de faire ma premiere reunion teams
Microsoft Teams | Microsoft Teams Free | Settings | Other
Microsoft Teams | Microsoft Teams Free | Settings | Other
Additional settings-related features and issues within Microsoft Teams Free
189 questions
asked
2025-07-28T09:35:59.0566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 40%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVR%3C/text%3E%3C/svg%3E)
Valérie Lecomte
5
Reputation points
commented
2026-10-10T04:57:53.6566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 37%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBB%3C/text%3E%3C/svg%3E)
benjamin boffelli
0
Reputation points
1 answer
Azure AI bot Services
pueden confirmar si Azure Bot Service será descontinuado?
Azure AI Bot Service
Azure AI Bot Service
An Azure service that provides an integrated environment for bot development.
1,151 questions
asked
2026-10-06T23:05:56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 50%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
Juan Taborda
0
Reputation points
commented
2026-10-10T04:57:39.0566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 59%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Sai Kiran Mudavath
185
Reputation points Microsoft External Staff
Moderator
1 answer
Windows 10 64-bit computer (under ESU) with a recurring VSS failure affecting backup program.
I have a Windows 10 64-bit computer with ESU with a recurring VSS failure affecting my backup program, Acronis True Image. I have already restarted and collected vssadmin list writers, vssadmin list providers, vssadmin list shadows, vssadmin list…
Windows for home | Windows 10 | Recovery and backup
475 questions
asked
2026-09-29T01:38:03.3366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 77%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Steve Rankine
0
Reputation points
commented
2026-10-10T04:56:39.9433333+00:00
Steve Rankine
0
Reputation points
1 answer
Chat unable to open after the new Copilot update.
The issue for my account is ever since the new copilot update started, it has been failing to open 1 specific chat of mine, which happens to be a chat that I used the most. The chat name still shows up in the side bar with the rest of the chats, but when…
Microsoft Copilot | Other
2,251 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 99%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
Keys holding down
So when I play games like Minecraft on my windows PC when I pres w a s or d it takes like a couple seconds then it does wht its supposed to do even when I hold it, it works but when I remove my finger off the key it still does the thing it is supposed to…
Windows for home | Windows 11 | Gaming
5,429 questions
asked
2026-10-10T04:53:11.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 46%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
Justice Lizarraga
0
Reputation points
answered
2026-10-10T04:53:26.0866667+00:00
AI answer
2 answers
Credits, commitments and promotions
Missing $200 free credit on new account ? Credits, commitments and promotions?
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,912 questions
asked
2026-10-10T03:36:19.7166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 68%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Steven Duog
0
Reputation points
answered
2026-10-10T04:52:59.8966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
SD - IA
180.8K
Reputation points
Independent Advisor
1 answer
Azure AI Foundry Responses API returns 401 with Entra ID despite resource-scoped inference role
I am testing a non-production Azure AI Foundry deployment using U.S. Data Zone Standard. Authentication uses Microsoft Entra ID; no API keys or desktop-embedded credentials are permitted. Token acquisition succeeds. The evaluation identity was…
Microsoft Foundry
Microsoft Foundry
A unified Azure platform for creating and managing AI models, agents, and applications with built‑in enterprise security, monitoring, and governance
164 questions
asked
2026-10-10T02:20:30.8233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 83%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMF%3C/text%3E%3C/svg%3E)
Maurice Fluelling
0
Reputation points
commented
2026-10-10T04:51:33.0833333+00:00
Sai Kiran Mudavath
185
Reputation points Microsoft External Staff
Moderator
1 answer
ZebraBootStrap Tool Background process
What is the ZebraBootStrap Tool background process shown running in Windows Task manager and is it safe?
Windows for home | Windows 11 | Security and privacy
8,782 questions
asked
2026-10-10T04:49:17.66+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 42%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKK%3C/text%3E%3C/svg%3E)
Karen Koenig
20
Reputation points
answered
2026-10-10T04:50:05.74+00:00
AI answer
0 answers
Windows Partner Center employment verification stuck — support portal not loading
Hello, I'm trying to complete verification for my company's Windows Developer account in Microsoft Partner Center. Current situation: My Microsoft developer account is active. Email verification is complete. Employment Verification shows…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,612 questions
asked
2026-10-10T04:45:25.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 80%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Star
0
Reputation points
1 answer
Microsoft Word Paste Link Fails with Excel Cells
Until recently, I was able to do a paste link in Word from a copy of a cell in Excel and have the Word document automatically update the value when the value in the Excel cell changed. Now, when I open the Word document, I get "Error! Not a valid…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,252 questions
asked
2026-10-09T16:59:30.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 91%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
David Holley
0
Reputation points
edited an answer
2026-10-10T04:43:01.3733333+00:00
Xavier-D
13,855
Reputation points Microsoft External Staff
Moderator
0 answers
My Office 2019 just stopped working
Why did my Office 2019 just stop working? It's been long enough that I don't know what the license key is. /Roy
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,648 questions
asked
2026-10-10T04:39:17.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 98%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERG%3C/text%3E%3C/svg%3E)
Roy Gertig
0
Reputation points
asked
2026-10-10T04:39:17.1833333+00:00
Roy Gertig
0
Reputation points
0 answers
Windows failed Pin and windows hello
SUMMARY After a shutdown and cold boot, Windows Hello Face and PIN stop working on the lock screen. Re-enrolling fixes it, but it comes back within a couple of days. I'm looking for the cause and a permanent fix, not another reset procedure. SYSTEM …
Windows for business | Windows Client for IT Pros | User experience | Other
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 82%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
1 answer
Administrator MFA lockout – recovery required
Administrator locked out by MFA. Authenticator provides no code or approval request. Phone support redirects me online, and the support form fails with “Sorry, there was a problem.” I need help opening a Data Protection / tenant recovery case.
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,506 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 97%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
2 answers
Locked out of Global Admin Account - Error code: 399287
HI Need help in getting into my Microsoft 365 Admin Account. I am the sole global admin. Whenever I try to access the Security Info or the Admin Center I am being asked to setup the MFA which is followed by the prompt asking me to Call my phone number…
Microsoft 365 and Office | Subscription, account, billing | For education | Windows
Microsoft 365 and Office | Subscription, account, billing | For education | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
258 questions
asked
2026-10-10T04:27:30.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 17%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Mustafizur Rahman
0
Reputation points
edited an answer
2026-10-10T04:34:35.5866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 95%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERT%3C/text%3E%3C/svg%3E)
Roebe Ta
1,545
Reputation points
Independent Advisor