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My movistarplanet game is not working

I have tried every single little thing to do, clear the cache, check/ troubleshoot the Compatibility which i have tried windows 7 & 8 which do not work my screen stays black if i stay longer it says error. Help

Windows for home | Other | Gaming
asked 2026-09-12T23:22:49.59+00:00
Hine Cassidy 0 Reputation points
answered 2026-09-12T23:58:43.0266667+00:00
Ivan B 122.7K Reputation points Independent Advisor
4 answers

Windows 11 24H2 Update is corrupting P3D V5.4 and causing CTDs with the Aerosoft Airbus Pro Series

Hi There, After updating Windows 11 to 24H2, I am unable to launch Prepar3d V5.4 when selecting Aerosoft Airbus pro series aircraft. The simulator experiences a CTD upon loading in. There is also nothing registered in the event viewer. It seems to be…

Windows for home | Windows 11 | Install and upgrade
asked 2025-08-18T19:58:50.1833333+00:00
Danny Evans 0 Reputation points
answered 2026-09-12T23:58:08.75+00:00
Stephen Wagner 0 Reputation points
2 answers One of the answers was accepted by the question author.

Windows 10 MediaCreationTool

MediaCreationTool_22H2 does not work. Need iso image Windows 10 PRO x64 Russian or English.

Windows for home | Windows 10 | Install and upgrade
asked 2026-09-12T23:05:12.77+00:00
PS 0 Reputation points
accepted 2026-09-12T23:56:55.91+00:00
PS 0 Reputation points
1 answer

Samsung Gallery Sync changed to OneDrive Back-up issues

Hello, I just updated my Samsung S20+ to back-up to OneDrive in preparation for the ending of Samsung syncing to OneDrive on Sept. 30th. I have a few issues: After synching, the dates created and dates modified changed to today (the day I set up the…

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-09-09T22:06:14.2533333+00:00
Carolyn Peters 0 Reputation points
commented 2026-09-12T23:56:16.57+00:00
Carolyn Peters 0 Reputation points
2 answers

It appears that I am sign in to my account....when I make changes it wants me to sign in again but it says it is having trouble signing me in and show trouble shooter info

It appears that I am sign in to my account....when I make changes it wants me to sign in again but it says it is having trouble signing me in and show trouble shooter info

Microsoft 365 and Office | Other
asked 2026-09-10T21:22:23.87+00:00
Criag Ayers 0 Reputation points
commented 2026-09-12T23:54:03.2766667+00:00
Stefan Blom 351.3K Reputation points MVP Volunteer Moderator
2 answers

Separating OneDrive access when going from 365 Personal to 365 Family on family member devise

Had a 365 Personal subscription on a PC with a separate laptop as a shared device. I could see the same OneDrive from either device from the taskbar of either devise. Switched to 365 Family and changed the shared device (laptop) to being a Family…

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-09-09T01:07:41.26+00:00
Milton Smeltz 0 Reputation points
commented 2026-09-12T23:52:27.65+00:00
Ian-T 11,215 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Issue with Logging into Windows (Sometimes)

Hello guys, My laptop running Windows 11 Pro Edition 25H2 (Build 26200.9278) has been experiencing issues with logging in (Local Account). Sometimes when I try to log into my account, it won't let me and say "Credentials invalid", and this goes…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-08T18:31:37.36+00:00
TechykidYT 20 Reputation points
edited a comment 2026-09-12T23:50:16.15+00:00
Ian-T 11,215 Reputation points Microsoft External Staff Moderator
1 answer

Non-profit Office 365 activation failure error code 49dvs

All updated, removed office, rebooted, reinstalled office 365. Same 49dvs error. Help.

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-09-12T22:21:23.6766667+00:00
Trinity 0 Reputation points
answered 2026-09-12T23:48:15.0266667+00:00
Darren Bruce 1,395 Reputation points Independent Advisor
0 answers

Need A Live Representative to call me and Reactivate my Old Account

Hi, I need a phone call from a Microsoft Representative please. My old Subscription for Microsoft 365 Business Standard expired a while ago and I need to Renew it. The old Subscription was: 4ddeb43f-9b82-4ab0-a10d-f0f1f01db245 I need to ensure that I can…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-12T23:47:26.5366667+00:00
Lance Zavela 0 Reputation points
4 answers One of the answers was accepted by the question author.

Paste function no longer works in Excel 2023

I can no longer paste anything, cells, ranges or sheets. After I copy a cell and try to paste it into another cell nothing happens.

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-11T18:12:35.25+00:00
Martin Feinberg 20 Reputation points
commented 2026-09-12T23:46:49.14+00:00
Hendrix-V 18,685 Reputation points Microsoft External Staff Moderator
2 answers

Cómo recuperar un correo robado si le cambiaron el dominio?

E querido recuperar mi cuenta que fue robada y le cambiaron el dominio siguió teniendo el correo en el authenticator pero ya no puedo acceder que hago?

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-12T23:07:00.1166667+00:00
Israel Campos 0 Reputation points
answered 2026-09-12T23:45:18.9933333+00:00
Hector FC 33,670 Reputation points Independent Advisor
1 answer

Want to be alerted when KB5002914 fix is in, correcting problem with Copy/Paste in Excel versions, which include 2024.

Beginning on Sept 9 could not paste what I copy in Excel. Also clicking right corner of cell did not copy formula to other cells. Need this fixed . Want to be notified when its been corrected and updates were sent out, so I can verify. In the…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-12T23:05:23.4066667+00:00
Steve Millman 0 Reputation points
answered 2026-09-12T23:45:08.2566667+00:00
John DeV 169.6K Reputation points Independent Advisor
1 answer

Microsoft Outlook draft message error on the problem?

I am using Outlook for Android on a Samsung Galaxy Tab A11 with a Gmail account. A message is stuck in the Outbox/Drafts and cannot be deleted. The message reappears after restarting Outlook. Sometimes Outlook crashes when I try to delete the message. I…

Outlook | Web | Outlook.com | Email
asked 2026-09-07T15:45:30.61+00:00
Jevgeni Polujanov 0 Reputation points
commented 2026-09-12T23:43:47.5666667+00:00
John Slightam 0 Reputation points
2 answers

Authenticator app

I am having issues with Authenticator app, it will not generate codes needed to access other company websites

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-12T15:46:09.9266667+00:00
SOTO SOTO, NICOLE S 0 Reputation points
answered 2026-09-12T23:43:03.33+00:00
Alina Le 5,000 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Fill handle & drag-paste don't commit in Excel desktop

I have an issue where Excel's drag-to-fill and drag-to-copy/paste don't work, but everything else does. This started suddenly this morning after 2+ years of no issues, with no updates or new installs beforehand. Symptoms: • Select a cell, drag the fill…

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-09-12T00:08:28.5766667+00:00
Horus 20 Reputation points
commented 2026-09-12T23:42:09.1433333+00:00
Hendrix-V 18,685 Reputation points Microsoft External Staff Moderator
0 answers

Windows 11 got deactivated after a cpu change troubleshooter says it doesnt detect any devices linked to my account for reactivating

I recently upgraded my cpu from an athlon 3000g to the ryzen 5 5600x to upgrade my cpu i also did a bios update. I just recently upgraded it and while i was using my pc yesterday windows was still activated but when i turned on my pc today it seems to…

Windows for home | Windows 11 | Licensing and activation
asked 2026-09-12T23:39:35.42+00:00
Brick D 0 Reputation points
edited the question 2026-09-12T23:40:40.1966667+00:00
Brick D 0 Reputation points
1 answer

Every time I copy and paste a column is just shows up white with no data.

This issue of cells and columns not being able to be copied and pasted needs addressing and damned quick. I pay a member ship fee for Office 365 each month and after the latest updates it is basically broken. I am not paying for a product I cannot use,…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-12T23:39:03.1233333+00:00
Phil Caldwell 0 Reputation points
answered 2026-09-12T23:39:16.74+00:00

AI answer

3 answers

Existing Dell Laptop with Windows 11, recently patched, now my Dell Windows License is not valid.

I have had this laptop from Dell for 4 years and it was running fine. Microsoft patch updated the OS to windows 11, things were still fine. Got another patch, and not it says I need to Activate Windows. Microsoft wont help me and Dell won't help me…

Windows for home | Windows 11 | Licensing and activation
asked 2026-09-12T19:49:05.5333333+00:00
John Couch 181 Reputation points
answered 2026-09-12T23:38:17.7566667+00:00
Alexandr S 106K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

how to get access to files now kept from unloading into Quicken by Cloud

Get protected access blocked notice when try to get stored data into Quicken

Windows for home | Windows 10 | Files, folders, and storage
asked 2026-09-11T20:21:32.0566667+00:00
Melton Denton 20 Reputation points
commented 2026-09-12T23:37:59.2+00:00
Hendrix-V 18,685 Reputation points Microsoft External Staff Moderator
3 answers

Excel worksheets float in window using MacBook Pro

I use a MacBook Pro 2020, I have a license for Microsoft 365 subscription and Copilot for Microsoft 365. Excel ver. 16.112 (26081010. My issue is the worksheets float in the desktop window. When I move my mouse, the worksheet moves around also.…

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-09-08T17:33:16.0833333+00:00
Lorri Roberts 0 Reputation points
commented 2026-09-12T23:36:47.6933333+00:00
Ian-T 11,215 Reputation points Microsoft External Staff Moderator