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Error code on RDS

Anonymous
2020-09-07T14:21:37+00:00

I keep getting this error for multiple users in Teams; right after signing in to their O365 accounts in Teams on the RDS.

It says something like this (I've translated it myself from swedish so probably not 100% accurate):

Something went wrong

"Your account was not configured on this device, because it was not possible to activate device handling. This device may possibly not have access to some rescources such as Wi-Fi, VPN or E-mail"

Error code: 8018001C

It works just fine for a while if I click on Done but our users needs to sign in again multiple times after signing out from the server and sometimes also during the session. The checkbox for "Keep me signed in" is filled.

The error message makes no sense at all to me.

Nothing is logged in Event Viewer.

The server is running Windows Server 2019

Any ideas? I was thinking about reinstalling Teams but I doubt it will help..

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  1. Anonymous
    2021-08-20T12:10:48+00:00

    I deleted Teams in RDS...

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  3. Anonymous
    2021-08-19T00:01:27+00:00

    I’m afraid not… We have tried to reinstall it now but it didn’t make any difference.

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