Hotmail security code log in

Question

i am unable to log into my hotmail account as it wants a security code. i have had a number of these codes sent to me which i have entered as instructed but each time i am informed that the code is invalid. Also the alternate email address is wrong and there seems no way to change it.....can anyone help?

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Answer 1

I have a similar problem except the Code for each of my two accounts was sent to the other one, but I cannot login to either (to get the code) because I need the Code to login:

The Code for A was sent to B and the Code for B was sent to A - and I cannot log in to either to get the Code for the other.

Answer 2

I have a similar problem except the Code for each of my two accounts was sent to the other one, but I cannot login to either (to get the code) because I need the Code to login:

 

The Code for A was sent to B and the Code for B was sent to A - and I cannot log in to either to get the Code for the other.

In response to a post on another thread, I was advised to go here: http://windows.microsoft.com/en-US/windows-live/id-support

I went to I am having problems receiving or using a security code

and submitted the details about my issue.

haven't heard back yet, but I am hoping.  I also opened a gmail account as I probably won't be able to access Hotmail after today.

Good luck!

Answer 3

I am having the same problem and Microsoft chatline has been unable to help me

Answer 4

My sentiments exactly!!!

Answer 5

Yes, I still cannot access my email because Microsoft still haven't resolved the issue.