Problems accessing site?

Question

I am using new Edge browser. If I use InPrivate mode I can get into site fine. Using it normally though I can get to https://learn.microsoft.com/en-us/answers/products/ but not to https://learn.microsoft.com/en-us/answers/index.html and I get

I am not sure which cookies to clear since I can't get in enough to see what it is using. I tried the trick of going to learn and it didn't make any difference.

Answer 1

Please check the discussion here.
https://learn.microsoft.com/en-us/answers/idea/44969/site-has-problems-loading-in-edge-chromium-and-fir.html

Answer 2

Hi,

This might have to do with the login issues that was started yesterday, there's an announcement (sticky thread) about this here:
https://learn.microsoft.com/en-us/answers/questions/44995/announcement-sign-in-issues-for-users-experiencing.html

Basically when trying to access the https://learn.microsoft.com/answers/index.html page you get into redirect loop, or you receive a message "Hmmm.. can't reach this page".

To clear all tokens and cookies in Microsoft Q&A can you try the following:

1. Go to https://learn.microsoft.com/learn

2. Click on your profile icon, then click on "Sign-Out".

If the above doesn't work, then clearing the whole web browser's cache would be the other option.

Best regards,
Leon