How do I get out of "Thread View" view mode?

Question

I accidentally set a folder into "thread view" mode. This view mode replaced the common "standard" tool bar groups, i.e., Current View, Messages, and Arrangement tool bar groups. Does anyone know how to get out of this mode?

I have attached a screen shot of the Outlook 'View' toolbar in 'Thread View" mode. The "thread view' button does not have any options except the description shown in the screenshot.

Outlook for Windows version 2207 (Build 15427.20194 Click-to-Run)

Searching for "thread view" in Help or the web doesn't yield any useful information about the "thread view" mode. I don't remember what I did to set the folder into this view mode.

Answer 1

And a normal folder:

Answer 2

>The folder that has this odd view is a regular mail folder, correct?

Yes it is regular folder for received mail. Because it is heavily used, It is at the same level as the Inbox. It is not a sub-folder of the Inbox.

Answer 3

Diane,

The problem is resolved. Your hint that the View needed to be (somehow) changed was the solution. Once I customized the Home menu to give access to the 'Change View' option I was able to change the view to a working view. The 'Other Settings...' dialog in the corrupt view won't open so I presume that something is corrupt in that subset of view settings. The corrupt view can be copied. The copied views are also corrupt.

Thanks again for all the help

-Chris

Answer 4

You're welcome and thanks for the update!