New Outlook memory usage

Question

Old Outlook has a reputation for bloat. I used Task Manager to see how much memory Old vs New use. I was amazed to see that New Outlook uses over 1GB on my system. The "bloated" Old Outlook uses around 200MB. I thought that New Outlook was based mostly in the cloud. And with 1GB of memory, they still have a product that doesn't work as well, nor have as many features, as the Old one. Software design has changed a lot since I was doing it back in the 70s - 90s. Maybe we really should let AI do it.

Answer 1

Thank you.

Indeed read this news paper : https://cincodias.elpais.com/companias/2024-10-10/microsoft-outlook-no-funciona-correctamente-en-europa-por-un-problema-indeterminado.html

Answer 2

i have the same issue with a white window of outlook. I can not do anything.

Answer 3

Same here. The issue is now unworkable, after reading or writing one mail message, Outlook lags and stalls.

Answer 4

Yes, had Outlook display this just today and it ate 3GB of RAM at the time of forcibly closing it

Answer 5

Hi, Microsoft are working on it

Some users may encounter performance issues with their Outlook client

Problem-ID: MO907654

Berörda tjänster: Microsoft 365 suite

Status: Tjänstförsämring

Problemtyp: Incident

Starttid: 10 okt. 2024 10:59 CEST

Användarinverkan

Users may encounter performance issues with their Outlook client.

More info

Users may notice Outlook using an increased amount of resource utilization, causing the client to freeze or crash.

Scope of impact

Impact is specific to some users who are served through the affected infrastructure.

Aktuell status

10 okt. 2024 15:20 CEST

We're continuing to analyze data provided by customers experiencing crashes and high memory utilization when using the New Outlook desktop application. Additionally, we're reviewing service telemetry and reproducing the issue internally to isolate the root cause and develop a mitigation plan.

Next update by:

torsdag 10 oktober 2024 kl. 16:30 CEST

Uppdateringshistorik

10 okt. 2024 14:56 CEST

10 okt. 2024 14:24 CEST

We're investigating telemetry logs provided by impacted customers, as well as continuing to analyze service telemetry further to identify the root cause so that we can develop our remediation plan. We've recycled components which has reduced timeout errors, and are now analyzing diagnostics for Outlook client and Outlook on the web.

10 okt. 2024 13:29 CEST

We're continuing our review into service telemetry and we've identified timeout errors which we're analyzing further to identify the root cause. In parallel, we're attempting to alleviate impact by recycling application pools within the affected infrastructure. Additionally, we're reviewing if other Microsoft 365 services are also impacted.

10 okt. 2024 11:38 CEST

We're analyzing service telemetry, specifically networking data and authentication specific to the Netherlands, and further investigating potential impact to other Microsoft 365 services.

10 okt. 2024 11:09 CEST

We're investigating a potential issue with the Microsoft 365 service in the Netherlands. We'll provide an update within 30 minutes.