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error code: 0x8000ffff In Outlook 2016 while adding or creating new PST

Anonymous
2015-12-04T18:38:59+00:00

In Outlook 2016, I'm trying to create a new Data File.  When I click "Add" I get the error message:

An unknown error occurred, error code: 0x8000ffff.

I am tried new profile, new windows, another copy of office 2016 and still the same issue.

How do I fix this?

w

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Anonymous
2015-12-07T14:17:37+00:00

I have a solution for you (i googled it). In your screenshot i can see control panel in the background wich indicates you wanted to add new pst from there. And THAT is the problem. You can't. 

Solution:

Open Outlook 2016

click file>account settings wich opens the exact SAME dialog as from control panel and from there you can add another PST.. 

Well done M$ :D

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  1. Anonymous
    2016-11-16T18:53:03+00:00

    Its worked 100%

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