Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,412 questions
0 answers
Payment Update
I have been trying to update the credit card payment details. My card expired and i need to update the new credit card. It doesnt want to allow for it. PLease can you assit
Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked
2026-10-18T13:47:40.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 60%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGW%3C/text%3E%3C/svg%3E)
Graham Wells
0
Reputation points
asked
2026-10-18T13:47:40.2033333+00:00
Graham Wells
0
Reputation points
1 answer
How to prevent Windows 11 from installing the unwanted keyboard layout without admission?
Windows11 installs the keyboard layout called "ENG English (United States)" without permission. Moreover, that keyboard layout is not only installed without notice, but also uninstalled without notice. So I always struggle to switch keyboard…
Windows for home | Windows 11 | Input and language
2,055 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 96%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
2 answers
My account has been deleted or hacked.
I tried logging into my daily microsoft account on my desktop today to be told the account doesnt exist ive tried my pin and my passowrd the same thing happens. When i finally got to account recovery it said it was sending a security code to an email i…
Windows for home | Windows 11 | Accounts, profiles, and login
10,325 questions
asked
2026-10-18T13:11:51.9266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 46%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECW%3C/text%3E%3C/svg%3E)
cameron walters
0
Reputation points
answered
2026-10-18T13:46:00.6566667+00:00
Dio Xavier
297.8K
Reputation points
Volunteer Moderator
1 answer
******@outlook.com.ar no puedo conectar a Claude
Buenos dias Por favor necesito ayuda, no puedo conectar mi M365 con Claude Dejo mis datos de contacto: ******@gmail.com <Mod mask PII> +54 9 11 xxxxxxxx Necesito poder vincular ambas herramientas ASAP
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,362 questions
asked
2026-10-18T06:05:52.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 60%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Juan Steinfeld
0
Reputation points
answered
2026-10-18T13:45:59.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 52%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERE%3C/text%3E%3C/svg%3E)
Rukshan edirisinghe
1,885
Reputation points
2 answers
Unable to recover Hotmail email after being locked out from Microsoft Outlook
I discovered that I could not log in to my email which Microsoft claimed that there were suspicious activities and just simply decided to lock my email without warning. Even after using a valid password to login, they will prompt you to get a code from…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,206 questions
asked
2026-10-18T12:57:43.69+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 69%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA1%3C/text%3E%3C/svg%3E)
AndreG-1888
0
Reputation points
answered
2026-10-18T13:45:52.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 15%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOI%3C/text%3E%3C/svg%3E)
Onyx Is here
5,275
Reputation points
Independent Advisor
1 answer
I have 3 accounts on my iPhone Outlook app. One is shown as the default account for email, but not the other functions. Can't change the defaults on the others
I have 3 accounts on my iPhone Outlook app. One is shown as the default account for Mail, but another is shown as the default account for calendar and contacts. With the mail accounts I have a choice of changing the default account - all three are listed…
Outlook | Outlook for mobile | Outlook for iOS | For home
Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
3,086 questions
asked
2026-10-18T13:45:14.3133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 47%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPN%3C/text%3E%3C/svg%3E)
Paul Norton
0
Reputation points
answered
2026-10-18T13:45:34.2233333+00:00
AI answer
0 answers
Microsoft Publisher
I can't use Publisher anymore! I have tried to log in with both my company user and my personal user but I can only open old files, not create new ones. Have I misread the information from Microsoft regarding Publisher? I thought I would be in trouble if…
Microsoft 365 and Office | Publisher | For business
Microsoft 365 and Office | Publisher | For business
A desktop publishing application from Microsoft that focuses on page layout and graphic design.
439 questions
asked
2026-10-18T13:45:14.4933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 61%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMF%3C/text%3E%3C/svg%3E)
Morten Fly
30
Reputation points
asked
2026-10-18T13:45:14.4933333+00:00
Morten Fly
30
Reputation points
26 answers
why does the new copilot have a daily chat limit?
I've been using copilot for the past year and recently the copilot version changed and now i noticed a time limit for my chats which interferes with my daily and evening computer work not good as i was relying on copilot for my lab work . …
Microsoft Copilot | Other
2,298 questions
asked
2026-09-08T04:14:58.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 7.000000000000001%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
john bryla
110
Reputation points
edited a comment
2026-10-18T13:44:48.1333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 37%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
Tommy
0
Reputation points
1 answer
microsoft store
am platit pe micriosoft store cu card viza care se tremina cu 1170
Windows for home | Windows 11 | Microsoft Store
3,401 questions
asked
2026-10-15T09:27:49.5066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 28.999999999999996%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EES%3C/text%3E%3C/svg%3E)
ecaterina Suciu
0
Reputation points
commented
2026-10-18T13:44:39.3233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 15%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Alex-L
13,175
Reputation points Microsoft External Staff
Moderator
2 answers
How do I cancel my Microsoft Exchange Account
I have two Microsoft Exchange accounts I want to confirm that if I cancel one, it will not affect the other, and Nowhere on Microsofts many websites does it instruct or walk subscribers through how to cancel an exchange subscription. PLS PLS PLS…
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,949 questions
asked
2026-10-13T00:50:16.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 44%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKK%3C/text%3E%3C/svg%3E)
Karil Kochenderfer
0
Reputation points
answered
2026-10-18T13:44:10.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thomas4-N
22,575
Reputation points Microsoft External Staff
Moderator
2 answers
I am installing realtek audio drivers and it gave me Error Code: 0x00000002 please help asap
I accidentally uninstalled my realtek audio drivers on my brothers laptop, i tried asking help from ai but it wasnt any help. I tired intalling through settings and it only showed install error and retry, i restarted already thinking that it was going…
Windows for home | Windows 11 | Devices and drivers
24,699 questions
asked
2026-10-18T13:24:26.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 68%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Mista Bucca
0
Reputation points
answered
2026-10-18T13:44:07.4166667+00:00
Dio Xavier
297.8K
Reputation points
Volunteer Moderator
1 answer
Unable to access existing Azure subscription — billing documentation and account recovery assistance needed
I need assistance with an existing Azure subscription that was established using a personal Outlook.com account that Microsoft no longer recognizes. The subscription continues to generate monthly charges, and invoices have historically been emailed to…
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,097 questions
asked
2026-10-16T19:24:46.4333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 84%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
anyajctim
0
Reputation points
answered
2026-10-18T13:43:46.4866667+00:00
Rukshan edirisinghe
1,885
Reputation points
3 answers
latest version of BIOS
What is the lastest version of BIOS for Windows 11
Windows for home | Other | Windows update
1,583 questions
asked
2026-10-18T13:35:53.9166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 20%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
June Jarnot
0
Reputation points
answered
2026-10-18T13:43:45.36+00:00
June Jarnot
0
Reputation points
1 answer
Windows Defender detecting a Trojan
Just had this starting to pop up and im getting a notification like, every five seconds and its worrying me, only thing shutting it up is deleting that wildrig file. i have not deleted anything suspicious recently so i have no idea what ive done wrong.
Microsoft Security | Microsoft Defender | Other
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
806 questions
asked
2026-10-18T11:02:48.65+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 20%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Sam D
0
Reputation points
answered
2026-10-18T13:42:07.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 38%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marcin Policht
110.7K
Reputation points MVP
Volunteer Moderator
0 answers
When I try to add my email and different email is added
When I try to add my email it automatically adds a completely different email address
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,248 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 50%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
2 answers
can't sign into my account
call a person at microsoft and talk to them now at this very moment
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,206 questions
asked
2026-10-12T19:26:10.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 20%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWR%3C/text%3E%3C/svg%3E)
William Rogers
0
Reputation points
answered
2026-10-18T13:41:12.54+00:00
Thomas4-N
22,575
Reputation points Microsoft External Staff
Moderator
1 answer
Unable to remove/Detach the master card in Azure portal.
Unable to remove/Detach the master card in Azure portal
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,412 questions
asked
2026-10-16T10:26:59.6866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 45%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Ranjay Singh
0
Reputation points
answered
2026-10-18T13:41:02.27+00:00
Rukshan edirisinghe
1,885
Reputation points
1 answer
One of the answers was accepted by the question author.
Microsoft Rewards: Duplicate gift card redemption after the first order appeared as failed
I redeemed a Microsoft gift card using my Microsoft Rewards points. The first order appeared in my order error history as failed, so I believed the redemption had not gone through and submitted another order. Later, I discovered that both orders had been…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,565 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 70%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPA%3C/text%3E%3C/svg%3E)
0 answers
Locked out of Azure DevOps – Microsoft Authenticator 6-digit codes rejected, 8-digit code incompatible, and push notifications not received
I am unable to access my existing Azure DevOps organisation, which I use for a personal, single-user development project. I normally sign in to Azure DevOps using my GitHub account, which is linked to my personal Microsoft account. Both accounts use the…
Azure DevOps
1,646 questions
asked
2026-10-18T13:03:54.2366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 76%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA8%3C/text%3E%3C/svg%3E)
AdamCole-8167
0
Reputation points
commented
2026-10-18T13:40:47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 47%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EED%3C/text%3E%3C/svg%3E)
E. D. Winston
0
Reputation points
3 answers
Microsoft account lost
Hi All, I have a customer who purchased a new PC in May 2018 along with a copy of Office Home & Student 2016. I set the machine up, created a Microsoft account and installed Office. Since then all has been well. That is, until recently when Office…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,712 questions
asked
2026-10-11T13:02:36.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 0%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDP%3C/text%3E%3C/svg%3E)
David Parkinson
0
Reputation points
answered
2026-10-18T13:39:45.9833333+00:00
David Parkinson
0
Reputation points