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I am trying to delete a file but Word (android GalaxyNote5) is saying I do not have permission to delete
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***Subject edited for clarity by the moderator.***
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Welp. anyone find anything yet? It's clogging up my phone with tons and tons of data located as ''other'' I bought a 64gb SD card and it barely helped it. What am I supposed to do, buy a new phone? heck no
This is absolutely ridiculous...obviously there needs to be a fix so this issue is resolved or allow you to change administrator settings...this isnt a random issue as this thread shows...
I had this very same issue. Files I opened from emails were saved in data/user/0 which is a directory you cannot edit. The thing that fixed it was to copy the files I needed to other locations and then reset the app. After that the files were gone.
I had this very same issue. Files I opened from emails were saved in data/user/0 which is a directory you cannot edit. The thing that fixed it was to copy the files I needed to other locations and then reset the app. After that the files were gone.
How do I locate data/user/0? What app are you saying to reset? Sorry, I just don't know how to do that, but yours has been the first possible solution that seems to make sense. Your help would be appreciated. Thank you.
I had this very same issue. Files I opened from emails were saved in data/user/0 which is a directory you cannot edit. The thing that fixed it was to copy the files I needed to other locations and then reset the app. After that the files were gone.
How do I locate data/user/0? What app are you saying to reset? Sorry, I just don't know how to do that, but yours has been the first possible solution that seems to make sense. Your help would be appreciated. Thank you.
This applies to files that were opened in Word. You cannot see data/user/0, this is a hidden file that you can only see if you have rooted your phone; some of the files in your "recents" list are placed in there by the app. I do not know why they did this; it makes little sense that you would be unable to delete files that you only needed one time. After doing this I freed up several gigs of storage on my phone.
If you go into settings in the Android app there is a button marked "Reset Office" . This will delete all the files, so make sure you have saved the ones you need in another directory. When you go back into Word the files will be gone. Attached is an
image of the settings which shows the reset button