Error while trying to add a "File Upload" question to a Form: "We weren't able to create an upload file folder in OneDrive for Business. If you see this message repeatedly, contact your administrator"

Question

I get this error each time I try to add a "File Upload" question to a Form. As I know it should create a folder "Apps" into OneDrive, and of course, this folder is not created into OneDrive.

I also test with a Group Form (because it is supposed that in this case, it is created automatically a folder into SharePoint), but I get exactly the same error.

Answer 1

@Lachlan Bunter - 

This one was frustrating. I never received any explanation from MS as to the issue and the case was closed without my knowledge or approval at the end of September. We are no longer having the problem - so i assume whatever fix they said they initiated in August, that took until September deployment window, was the solution for my tenant. 

If you haven't, i would open a case with MS directly. 

Sorry i couldn't offer any other information/help.

Dianna

Answer 2

Hi there! I am Louie, a Microsoft Community member and a fellow Windows 10 user like you. Hope you're doing well and safe there.

I'm sorry that you're having trouble with uploading files on your onedrive.

Please check this link for details on how to get this fixed:

https://support.microsoft.com/en-us/office/fix-...

Hope this helps,

Sincerely,

Louie

Answer 3

Hi Carlos,

I do have the same issue. Were you able to resolve the issue?

Answer 4

Hi. No, I still have the issue. I'm going to try to open a support case with Microsoft

Answer 5

Any feedback from Ms? Today my tenant also get this