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Hosting a few weeks worth of weekly webinars where attendees need to register.
We are using the Webinar specific function for these
Chat is disappearing as soon as any attendees are admitted or join the meeting. Chat can only be found by going to the meeting occurrence in the Teams app and then clicking the "Chat" tab or navigating similarly through the mobile app.
When attempting to view or respond to chats in the meeting window, it says "You can't send messages because you are not a member of the chat" and that is for all members of the organization, including the organizer of the webinar.
Attendees are able to access the chat and use during the call - none of the attendees are members of the organization and are just guests.
After the meeting is complete and all attendees have left, the meeting chat then shows up on the left side of the Teams app as a recent chat and is accessible and can be used then.
Any help? Thanks!
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Hi, we have this issue too and can't see an answer anywhere for it. While giving a webinar as well is not a good look so we might need to look for an alternative product
We do not like the webinar tools either, it is missing some basic functionality to make it great.
Like ability to chat with each other, have an exit survey, attendees the ability to choose their own breakout rooms.
For the ones hosting, ability to assign a co-host to help produce the webinar. Allow the presenters of the event to see things like registrations, modify the registration form, etc. It would be great if the panels could pop out, like chat and attendees. This would allow the hosts more of a control center instead of having to close and open every time you need to go to another window.
The tile grid to see people in the meeting, lets face it, that stinks! Sorry, but Zoom does that much better.
The video compression on the recording stinks, we really have limited ability to use the recording it is so terrible.
Just my two cents on what needs some urgent improvements!
Yep, agree with that. I'm investigating new webinar tools as we speak!
Same issue here!
Even moderators have been taken out of the chat!
We change chat options from "only during meeting" to "Always" and the issue continues. Attendees are only allowed to chat at the tab "Chat" in Teams, and not able to chat in the main window were the meeting is taking place.
And no, it's not an update issue, at least not in my case.
I'm using Teams in:
I hope you can have some answers to share with us.
Thank you in advance.
Juan Carlos.
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facing the same issue, it was frustrating. all my attendees were from out of the organization. some of them were not able to chat others were capable of doing so, me myself as the organizer I was able to chat in the beginning then suddenly the chat was turned off from me as well
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i am also experience the same issues after running to registered webinars in the last 2 days. Guest who had the web browser version of Team could ask questions i chat and i could also respond in the web browser version. i was unable to respond in the team app and neither could my guests. Thinking it is a permissions issue with the app?
Any assistance would be great as the benefits (registration) aren't outweighing interaction with your webinar audience.
WE have the latest versions of Teams
Thank you in advance
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Similar issue. Not a fan of teams!!!