Excel web app return error after hitting find next / find all.

Question

Hello,

What does this type of error mean (photo below)? And how do I resolve it? I don't have much technical background in codes and the likes. But this error appears after I hit "Find Next" / "Find All" in an attempt to search for a specific data around the sheet. Also, it only appears when the data I search is surely on the sheet. But if not on the sheet, it will return the usual "could not find...". It's getting more frequent this week. Hope it does not worsen. Btw, I'm using the web app because sometimes we collaborate as a team and editing via desktop app is not our best option.

P.S. sometimes the error goes away on its own after a few mins of not using the sheet although left open.. But it does not give the confidence that the sheet I'm working on is already okay and working.

Hope to get some answers / advice.

Thanks,

Fam

Answer 1

Hi

Thanks for your quick response.

Sorry to hear that you still can't open the file even we can open the file in our end.

Hope you can solve the problem by revising your trackers to accommodate the limitations in your end. And please to update the latest situation to us once you have any updates in your free time.

If you need any further assistance or have any unclear, please feel free to post back. We'll in here all the time!

Your understanding and patience will be highly appreciated ! Hope you keep safe and have a good day!

Best regards,

Stacey