Microsoft Loop task list is not syncing with Microsoft Planner

Question

After opening Microsoft Planner from a task list on a Loop page, the plan appears to connect properly to Microsoft Planner. However, after making changes between the two, the plan eventually stops syncing changes correctly. Both buckets were created first in Microsoft Loop (as per the instructions from Microsoft), but the after making changes back and forth between Planner and Loop, the two are no longer in sync with one another.

Task list in Loop:

Task list in planner:

As you can see, the item Task 2 List Bucket 2 has an assignee in Planner but this has not synced over to Loop. Additionally, I've moved the item Task 1 List 1 Bucket 1 from bucket 1 to bucket 2, and then back to bucket 1, but this is not reflected in Loop either. It's been over an hour since the changes and it doesn't appear to have corrected itself.

Is there a way to force the sync between the two that I'm not seeing? Or is this just a bug that hasn't been squashed?

It's a shame because I was looking forward to using Loop for coordinating some project work, but if users try to make use of the synchronization between Loop and Planner they will be quite upset and I don't want to deal with it.

Answer 1

Likewise. Initial task sync from Loop to Planner/Todo works fine. Subsequent changes to those tasks in Loop do NOT sync to Planner/Todo. Unreliable and hence unusable. Loop should still be in Beta.

Answer 2

Same issue - Assigned-To does not sync in either direction. If you click on "view in task app" in the top right, and say, open in Planner, you will see the Assignees are all blank. If you set them in Planner, the changes do not percolate to Loop, but MS ToDo DOES see the tasks once the Assignee field is set in Planner.

Super annoying to have to RE-ASSIGN them or actually assign every task both in Loop and in Planner in order to get the desired outcome. Should be an easy fix to apply.

Answer 3

Hi,

Has this issue been fixed? I am having the same problem but cannot see any suggestions on how to fix it.

Answer 4

Microsoft seems to be working on something. At least the small red triangles on the people picker in loop have disappeared so it recognizes the resource. Also, if you add a task list on new pages, there is a new column for the "Bucket" now. But only on newly created pages.

Sync seems better, but still not 100%, bit of a lottery.

Answer 5

Now the red triangles are back and sync sucks again...