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on excel when adding an add-in is not supported for the web browser you're currently using. please try with a different web browser

Anonymous
2023-07-06T07:20:29+00:00

while trying to add an add-in on excel visio that error appear that error shown in the screenshot

Microsoft 365 and Office | Excel | For home | Windows

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  1. Anonymous
    2023-07-06T08:08:34+00:00

    Hi Andrew A, I'm Femi and I'd be happy to help you with your question. Kindly specify the error shown or attach a screenshot so I can be able to understand the problem.

    Best Regards, Femi

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  2. Anonymous
    2023-07-06T08:15:52+00:00

    these is the screenshot for the problem

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  3. Anonymous
    2023-07-06T08:19:15+00:00

    a

    and these are the windows and the office versions

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  4. Anonymous
    2023-07-06T08:22:26+00:00

    It’s possible that the add-in won’t work in your Office apps due to misconfigured Windows settings or add-in compatibility. To ensure that this issue is properly addressed, I would like to ask a few questions: Which web browser are you using? Is it updated to the latest version.
    Which specific add-in are you using? Is this the first time that you’ll use this add-in in your Office applications? What were you trying to do when the error message appeared?

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  5. Anonymous
    2023-07-06T08:35:26+00:00

    Which web browser are you using? Is it updated to the latest version.

    Google chrome and it is full updated

    Which specific add-in are you using?

    not using any add-in

    Is this the first time that you’ll use this add-in in your Office applications?

    yes

    What were you trying to do when the error message appeared?

    adding add-in Microsoft Visio Data Visualizer

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