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Excel file read-only when it opened by other user

Anonymous
2023-11-28T03:01:34+00:00

I have one folder shared on my OneDrive with my team, inside the folder I have word file and excel file. There's no issue on the word while when it open by some user at the same time, every user can change the content and other user can see the changing.

The issue happen on excel file (been around few months) and no idea why?

If I open excel file, then other user open the same file, it's been read-only access. I've search many times online for the solution but no clue yet.

Here the pop up when user try to edit on read-only access:

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2023-12-21T07:34:03+00:00

    Update:
    Root cause: 1 user in this group of sharing, using version Office 2016 (even the license O365) because her previous laptop broken so she use laptop backup that still use older version of MS Office.

    Case solved after uninstalled Office 2016 and reinstall using O365 version.

    Thanks all

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