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Visual Basic runtime error 1004 after updating Excel for Mac 365 yesterday

Anonymous
2024-09-14T20:29:31+00:00

I updated Excel for Mac (365) yesterday. I now get a pop up that says:

                            Visual Basic for Applications

Run-time error '1004':

Method 'Name" of object 'Addin' failed.

Help End

When I click End, Excel seems to work ok, but I'm not sure whether this VB error will cause problems with my complex spreadsheets.

It seems the update either (a) has a bug, or (b) didn't load correctly (although it verified itself before opening after the update).

How can I delete Excel and re-download it?

Thanks

Microsoft 365 and Office | Install, redeem, activate | Other | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-09-18T08:09:31+00:00

    It seems that the add-in "Acrobatexceladdin" is the problem (for me).

    No more error for me after i disabled that under Tools -> Excel Add-ins...

    175 people found this answer helpful.
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  1. Anonymous
    2024-10-11T17:35:47+00:00

    Yes. Unbelievable that they basically give you a "go fish" answer.

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  2. Anonymous
    2024-10-13T17:03:27+00:00

    There is no connection of this with VBA programming. The issue was with AcrobatExcel add-in, as @admincarsten has pointed out.

    I am surprised that this is the response from Microsoft.

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  3. Anonymous
    2024-10-14T11:39:02+00:00

    Hello, ERICGAREN.

    I'm sorry, I misunderstood the question, but the solution to this problem is indeed beyond my jurisdiction. I apologize for not being able to solve this problem for you. I can only guide you to post in a more professional community: Excel - Microsoft Q&A where experts will provide you with more targeted help. I hope you can understand. I also marked the admincarsten's solution as Answer to make it easier for other customers with the same problem as you to find the solution more quickly.

    Sincerely

    Hannah.Z

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  4. Anonymous
    2024-10-14T14:37:50+00:00

    Thank you, Hannah,

    BUT... is there not a procedure for you to internally make Microsoft product management for Excel aware of this problem so that THEY can fix the bug and issue a new release?

    Eric

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