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Microsoft Loop is unable to install

Anonymous
2025-01-30T10:43:31+00:00

I created and deployed the application through intune and push the app through App protection policy.

whenever i'm trying to sign in to the app getting this error "You can't get there from here It looks like you're trying to open this resource with an app that hasn't been approved by your IT department. Ask them for a list of approved applications."

Microsoft 365 and Office | Loop | For business

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  1. Anonymous
    2025-01-30T11:47:20+00:00

    Dear Dinesh,

    Good day! Thank you for your detailed information. We are here to assist you.

    You're encountering an issue with Microsoft Loop due to an app approval policy set by your IT department.  This may be due to App Approval or App Protection Policy. It may be resolved by Re-deploying the app or by updating the policy**.**

    I understand how important it is to get this issue resolved. However, since our community is mainly focus on the Microsoft 365 and Office general and build-in features issues and this specific query might require more specialized assistance, I recommend visiting the Microsoft Intune - Microsoft Q&A. The experts and other users there have a wealth of knowledge and should be able to provide the detailed help you need. The Microsoft Intune - Microsoft Q&A is a great resource for specialized assistance.

    If you prefer fast resolution and remotely assistance, you might need to escalate the case to Microsoft support team. Unfortunately, community members don’t have access to remote support tool. This can only be initiated by an Office 365 Global Administrator. The Microsoft Support Team has higher permission to remotely assist you and collect background logs for the root cause. This is a more efficient way in handling this case for you. If you are an admin, I recommend you get support by following steps from this link: Get support - Microsoft 365 admin | Microsoft Learn.  If you are not an admin, you can contact your admin to contact Microsoft support. You can look for the way to find your admin through this link: How do I find my Microsoft 365 admin? - Microsoft Support.

    Please accept my apologies for redirecting you to the related team support, as the moderators in this community have limited resources and permission to verify the backend information and to get the quick and better assistance, we requested for this.

    I hope you are staying safe and well! Have a great day and take care! 😊 

    Sincerely, 

    Naren | Microsoft Community Moderator

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