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Anonymous
2025-07-15T04:01:12+00:00

How do I get a refund on my subscription

Microsoft 365 and Office | Subscription, account, billing | For business | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2025-07-15T05:01:07+00:00

Hi Krito Angeli, 

Thank you for reaching out to us. I'm glad to help you! 

I'm looking into your Microsoft subscription refund inquiry. To assist you best, could you please provide some additional details: 

  • What is your subscription type (Microsoft 365 Business Standard, Microsoft 365 Personal, etc.)?
  • Did you purchase this subscription directly from Microsoft or through a third party (partner, reseller)?
  • Are you an end-user or an administrator of this account?

Once I receive more information about your answer, I can provide the next steps to help you. Please understand that our initial response may not always resolve the issue right away. But with your help and a bit more detail, I'll try my best to help you.

Looking forward to your reply!

Sincerely,  
Jeanie-H - MSFT | Microsoft Community Support Specialist.

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  1. Anonymous
    2025-07-21T02:32:56+00:00

    Hi Krito Angeli,

    Have you contacted support to speak with an agent yet? https://support.microsoft.com/contactus

    Sincerely,  
    Jeanie-H - MSFT | Microsoft Community Support Specialist.

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  2. Anonymous
    2025-07-18T22:38:17+00:00

    Not yet resolved.

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