How to disable Web copilot for users having M365 licenses

Question

We have few users available with M365 Copilot licenses, but they see both work and web after enabling the license. how to disable web toggle in m365 admin console so that they see only work .

Answer 1

Dear Chandra Shekar N, 

Thank you for reaching out regarding managing Copilot access for your users. I understand you want to ensure that users with Microsoft 365 Copilot licenses only have access to Copilot for work (Microsoft 365 data) and not Copilot for the web (Bing-powered responses). Below are the steps and guidance to achieve this. 

How to Disable Web Copilot for M365 Licensed Users 

Currently, Microsoft does not provide a direct toggle in the Microsoft 365 Admin Center to disable Copilot for the web exclusively while keeping Copilot for work enabled. However, you can control this access via Microsoft Entra ID (Azure AD) policies or Bing search settings. 

Option 1: Restrict Web Copilot via Microsoft Entra ID (Recommended) 

1. Sign in to the Microsoft Entra Admin Center.
2. Navigate to ID Protection -> Risk-based Conditional Access -> Policies.

1. Create a new Conditional Access policy:

• Name: Block Copilot for Web
• Users: Select the group/users with M365 Copilot licenses.
• Cloud Apps: Select Microsoft Copilot.
• Conditions: Set as needed (e.g., exclude trusted locations if required).
• Access Controls: Block access.

1. Enable the policy and save.

This ensures users can only access Copilot for Microsoft 365 (work data) and not the web-enhanced version. 

Option 2: Disable Web Search in Copilot (If Available in Tenant) 

Some tenants may have a Bing integration toggle under: 

1. Microsoft 365 Admin Center > Settings > Org Settings > Copilot (Preview).
2. Look for an option like "Allow web context" or "Bing search integration" and disable it.

Note: This setting may not be available for all tenants yet, as Microsoft is gradually rolling out admin controls. 

I truly hope you understand that the initial steps I suggested may not have completely resolved the issue, as there might still be underlying causes, we haven't uncovered yet. Please know that I’m here with you every step of the way, ready to work together and do everything I can to help troubleshoot and find the best solution. 

I hope this clarifies your options. Please feel free to reach out if you would like assistance implementing the macro solution or if you have any other questions. 

If my answer is helpful, please mark it as an answer and it will definitely help others in the community with similar questions to find a solution to their problem faster.  

Best regards, 

Sophie N - MSFT | Microsoft Community Support Specialist    

⚠️ This forum has moved!  

Microsoft 365 and Office - Microsoft Q&Ais now supported on Microsoft Q&A.   

Starting July 16, new questions must be posted there. 

Existing discussions on Microsoft Answers will remain accessible through July 21, after which customers will be redirected to Q&A.

Answer 2

Thank you so much for your quick response. We have tried the 1st option, but we don't get - Cloud Apps: to Select - Microsoft Copilot 365. We see only copilot studio apps.

Any idea how to get the target sources to fetch Copilot for M365.

Thanks,

Chandra

Answer 3

Dear Chandra Shekar N, 

⚠️ This forum has moved!  

If you need assistance setting this up or exploring other tools, please let us know, we’re happy to guide you further. 

 Learn how to use Microsoft 365 Copilot | Microsoft Learnis now supported on Microsoft Q&A.  

Starting July 16, new questions must be posted there. 

Existing discussions on Microsoft Answers will remain accessible through July 21, after which customers will be redirected to Q&A. 

Best regards, 

Sophie N - MSFT | Microsoft Community Support Specialist