How do i fix critical process died

Question

Hi,
i got a problem on my old pc which is when i boot to windows 10, the blue screen of death aka critical process died
appear and i cant really do something about it even when i try to boot into automatic repair it does the same thing
then i tried to boot from usb to install windows 10, the blue screen still appear pls help me

Answer 1

Hello @GabTheScripter

I would like to suggest you to check below Troubleshooting steps.

1. Turn off your PC and cleanup or remove one of RAM modules if you have multiple RAM modules.
2. Unplug any devices connected to this PC other than mouse , keyboard and Monitor.
3. Reset BIOS to default values.
4. Boot using Windows installation disk and start command prompt and type below command. sfc /scannow
   chkdsk C:/ /f /r
   chkdsk D:/ /f /r DISM.exe /Online /Cleanup-image /Scanhealth DISM.exe /Online /Cleanup-image /Restorehealth

If the reply was helpful, please don’t forget to upvote or accept as answer.

Answer 2

Find a camera or smartphone camera to take pictures and post images into this thread.

For any problems posting images please use share links: one drive, drop box, or google drive

1) Open the website for the computer or motherboard manufacturer > support > enter the product or serial number or model > post a link into this thread

2) Find a flash drive that you can format

3) Create a bootable Sea Tools flash drive:
https://www.seagate.com/support/downloads/seatools/

4) Boot to the flash drive > run the long generic test > post an image into this thread
http://www.disk-image.com/faq-bootmenu.htm

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Answer 3

When available update the progress with step #1.

Please display the test that was ran. short generic versus long generic?

Which is the Windows disk drive?

Boot to the BIOS > post images of drive IDE, ACHI and RAID settings.

Please clean install WIndows 10 using English as the default language.
Do not install any drivers or applications.
Make sure that all partitions are deleted and that the drive is unallocated before installing Windows.
https://www.tenforums.com/tutorials/1950-clean-install-windows-10-a.html
https://www.tenforums.com/tutorials/9230-download-windows-10-iso-file.html
https://www.microsoft.com/en-us/software-download/windows10

Run Memtest86+for 8 or more continuous passes.
https://www.memtest.org/
The test can take substantial time so run overnight.
Post images of the results into this thread or use share links.

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Answer 4

Each Memtest86+ version has been revised.

Why not use the latest version 5.31b or 5.01?

If possible run the latest version for 8 or more passes.

This was posted earlier in the thread:

1. Open the website for the computer or motherboard manufacturer > support > enter the product or serial number or model > post a link into this thread

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Answer 5

Yes, a flash drive that will boot from a USB port.

On a working computer create a bootable Ubuntu flash drive:
https://ubuntu.com/tutorials/create-a-usb-stick-on-windows#1-overview

Once this flash drive has been made download and install onto this flash drive:
HP diagnostics UEFI version 8.3.0.0:
https://www.hp.com/us-en/campaigns/hpsupportassistant/pc-diags.html

When completed the flash drive will have only Ubuntu and HP diagnostics UEFI.

How old are the RAM modules?
Had they all been in use when the computer was last functioning normally or are they recently replaced RAM?

Make sure that Memtest86+ runs for 8 or more passes.
The more the passes the better the testing environment.
There have been tests where it takes passes into the 20's to find malfunctioning RAM.

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