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Why do I get Try that again, something went wrong on our end window when making in app purchases

Just uploaded a app on the store and created add-ons. Everything certified. Testing only with private groups for now but when making an inapp purchase of a durable or a subscription ($0), store pops a window indicating Try that again, Something went…

Microsoft Partner Center | Other
asked 2026-10-16T00:34:14.0166667+00:00
KaushalShastri-6514 25 Reputation points
1 answer

How do I cancel a Microsoft account with an active subscription when the cancellation process requires leaving a company workspace?

I have a Microsoft account that I’ve had for two years and was unaware of. It has been charging me recurring subscription fees monthly. I’ve attempted to cancel this subscription multiple times through the website and via my bank, but I’m unable to…

Microsoft 365 and Office | Microsoft Forms | For business
asked 2026-10-15T23:39:27.7766667+00:00
sharon 0 Reputation points
edited an answer 2026-10-16T00:33:41.05+00:00
Teddie Dang 1,625 Reputation points Independent Advisor
1 answer

Global Administrator MFA Lockout – Unable to Access Microsoft Support

Hello Microsoft Support Team, Our nonprofit organization has lost access to its Microsoft 365 Global Administrator accounts due to unavailable multi-factor authentication methods. We know the administrator password but cannot complete MFA verification.…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-15T22:35:49.4666667+00:00
Mazen Alkadi 0 Reputation points
edited the question 2026-10-16T00:33:05.6866667+00:00
Mazen Alkadi 0 Reputation points
2 answers

charged on my paypal acct

I was charged $120.75 on my PayPal account for a Microsoft 365 personal. why?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-15T23:59:52.9533333+00:00
Tara Colosimo 0 Reputation points
answered 2026-10-16T00:32:27.0266667+00:00
EmilyS726 273.4K Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

How to create a new Global Administrator Account when NONE currently exists

I have already gone through Copilot to see if there is some way to fix this, their final recommendation is to contact someone at Microsoft, which, it seems, cannot be done. We have two (2) existing accounts defined within our domain (CPGAero.com). They…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-09-28T17:38:57.5233333+00:00
Peter Ferraro 0 Reputation points
commented 2026-10-16T00:32:11.88+00:00
Abhinav Shukla 80 Reputation points
1 answer

I was charged for Microsoft 365 but your website says no transactions have been made

Please, I need to phone someone! I was charged for Microsoft 365, but your website says no transactions have been made.

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-10-15T23:41:01.6233333+00:00
Angela Prettie 0 Reputation points
commented 2026-10-16T00:30:56.3433333+00:00
Abhinav Shukla 80 Reputation points
0 answers

Need help with a lost phone number on MFA

Hello, in have loges into this system because it seems like the only way get help, this is my personal Microsoft account , but I lost my phone number associated with my MfA, on my business account and I need to change it for my business account, I need…

Microsoft Security | Microsoft Authenticator
asked 2026-10-16T00:30:09.8033333+00:00
Matthew Lloyd 0 Reputation points
1 answer

Copilot forgetting topics and memories after recent update

Microsoft Copilot did an update last week and now it doesn't remember the two projects we had been working on for about a year. It also takes a long time for the page to load now and it crashes frequently, like a couple minutes after being on the page. I…

Microsoft Copilot | Windows Copilot | Copilot+ PC
asked 2026-10-05T15:28:49.9+00:00
Shea 0 Reputation points
commented 2026-10-16T00:29:12.03+00:00
Shea 0 Reputation points
1 answer

You can't access this item

Hi, have done a password change however now when I log into onedrive I cannot access any of my files or even go in to settings or any of the tabs on the side it keeps coming with "You can't access this item" "Unknown Render failure"…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-16T00:24:59.6666667+00:00
Sirullah 0 Reputation points
answered 2026-10-16T00:26:03.6433333+00:00

AI answer

1 answer

Não consigo acessar o Microsoft Azure ou ENTRA

Toda vez que tento acessar minha conta na Azure recebo a mensagem: "You are required to register an authentication method to continue but none have been enabled for this account. Contact your admin for help" Isso começou depois que baixei o…

Microsoft Security | Microsoft Authenticator
asked 2026-10-10T16:03:01.6466667+00:00
Victor Oliveira Andrade 0 Reputation points
commented 2026-10-16T00:24:02.71+00:00
Austin-H 8,555 Reputation points Microsoft External Staff Moderator
1 answer

How to fix Repeated Disk Event ID 51

Hello, i've been having a burst of Event ID 51 happening recently while playing games. This doesnt always happens, but when it does, the game would be buggy and crash, and i needed to restart the pc to be able to play again. during the error, the…

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-10-16T00:15:06.7533333+00:00
Jo0217 0 Reputation points
answered 2026-10-16T00:16:20.3366667+00:00

AI answer

3 answers

Trying to sign up a school for an education 365 account, but fails

I'm not sure how to open a support case for this. I am starting at this page: https://www.microsoft.com/en-us/education/products/office I put in an email address and then select "If you're an IT admin, sign up your school." The next page says:…

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-10-14T03:30:43.81+00:00
Ben Nolen 0 Reputation points
answered 2026-10-16T00:15:35.2366667+00:00
Kai-Ex 1,905 Reputation points Microsoft External Staff Moderator
0 answers

Can a Store app declare more than 500 file types?

Hi all, I make (Link removed by Moderator), a reader that opens about 1,700 file formats. I'd like it to show up in "Open with" for as many of them as possible. It isn't trying to take over any defaults, just be one of the options. When I…

Windows development | Windows App SDK
asked 2026-10-15T16:21:17.75+00:00
Ontiqo Ben 0 Reputation points
edited the question 2026-10-16T00:14:42.0633333+00:00
Jay Pham (WICLOUD CORPORATION) 4,680 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

emails from certain email addresses do not show up in Outlook inbox unless I search for them

emails from certain email addresses do not show up in Outlook inbox unless I search for them by name

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-15T21:50:17.6166667+00:00
Gail Michels 0 Reputation points
commented 2026-10-16T00:14:18.98+00:00
Gail Michels 0 Reputation points
2 answers

Transcription Ability with TEAMS

I would like to know if there are any transcription capabilities for the regular Microsoft 365 personal user

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Record meetings
asked 2026-10-14T02:01:25.6533333+00:00
Tamaria Scott 0 Reputation points
commented 2026-10-16T00:08:08.17+00:00
Kai-Ex 1,905 Reputation points Microsoft External Staff Moderator
1 answer

Cant access my account

Somehow my Microsoft 365 account is now owned and managed by an email address that is not associated with me. How can I recover my account and see who is included in my family plan.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-15T22:18:56.18+00:00
Stephanie Pyle 0 Reputation points
commented 2026-10-16T00:07:35.12+00:00
John Jefferson Doyon 89,910 Reputation points Independent Advisor
1 answer

multiple accounts causing login issues

When I try to login to my Microsoft 365 account it defaults to an Outlook email account that I rarely use. It's not easy, but eventually I can login using my gmail address. I'd like to link these addresses to avoid this issue, but it says the…

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-10-15T16:36:15.67+00:00
Fred James 0 Reputation points
answered 2026-10-16T00:04:12.03+00:00
Emma1-N 13,780 Reputation points Microsoft External Staff Moderator
1 answer

live chat widget the tech left me says case closed

was working with, I think his name was Parkeet, this morning and he was downloading some information to my computer. He said it was quite large, so he left me a widget to come back to continue our work. After lunch I went to open the widget and was…

Windows for home | Other | Devices and drivers
asked 2026-10-15T18:52:38.34+00:00
Steve Bark 0 Reputation points
edited the question 2026-10-15T23:59:56.33+00:00
Emma1-N 13,780 Reputation points Microsoft External Staff Moderator
1 answer

i need support -- subscription renewal

I would like to speak with someone about my renewal subscription for MS 360

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-15T23:06:13.2966667+00:00
Catherine Plante 0 Reputation points
edited the question 2026-10-15T23:59:13.48+00:00
Stefan Blom 354.4K Reputation points MVP Volunteer Moderator
3 answers

How to install .net framework on win1125H2

I have an application that needs .net framework 4.6.2, however my win11 25H2 will not let me install it. How do I resolve this?

Developer technologies | .NET | .NET Runtime
Developer technologies | .NET | .NET Runtime

.NET: Microsoft Technologies based on the .NET software framework. Runtime: An environment required to run apps that aren't compiled to machine language.

1,341 questions
asked 2026-10-13T22:02:51.5233333+00:00
Connie Beach 0 Reputation points
answered 2026-10-15T23:58:35.9366667+00:00
Connie Beach 0 Reputation points