Microsoft Edge | Website issues | Windows 11
Troubleshooting website display or functionality issues in Edge on Windows 11
1,241 questions
2 answers
I am getting an "Access Denied" page when I try to log into my Navy Federal Credit Union account on my desktop.
I am getting an "Access Denied" page when I try to log into my Navy Federal Credit Union account on my desktop. This is the notice I get, below. When I log in on my phone, the same thing happens, EXCEPT when I log-in from a different location,…
Microsoft Edge | Website issues | Windows 11
asked 2025-12-06T15:56:37.59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 71%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDL%3C/text%3E%3C/svg%3E)
Denise Lybarger
0
Reputation points
answered 2025-12-06T21:25:47.9666667+00:00
EmilyS726
184.2K
Reputation points
Independent Advisor
1 answer
Show open/closed status of questions at all times
I was searching for an answer via Google and got to this MS site. I was not logged in. I was thinking the question I was looking at was closed to comments, but it didn't say so. I wondered if it would say that when I logged in, so I did, and I then could…
Community Center | Discuss the Q&A site | Site suggestion
Community Center | Discuss the Q&A site | Site suggestion
Recommendations for improving the Microsoft Q&A website
26 questions
asked 2025-12-06T21:25:26.4366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 90%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
R. Campbell
5
Reputation points
answered 2025-12-06T21:25:34.9133333+00:00
Q&A Assist
1 answer
One of the answers was accepted by the question author.
Ich habe keine Supportanfrage-ID und benötige Hilfe, um eine neue Anfrage zu erstellen.
Ich habe keine Supportanfrage-ID und benötige Hilfe, um eine neue Anfrage zu erstellen.
Azure Advisor
Azure Advisor
An Azure personalized recommendation engine that helps users follow best practices to optimize Azure deployments.
535 questions
asked 2025-12-06T21:20:33.3866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 87%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
Mohamed
0
Reputation points
edited the question 2025-12-06T21:24:26.26+00:00
Gérard Oomens
113.2K
Reputation points
Volunteer Moderator
3 answers
I'm trying to log into our Business O365 but it is telling me the email address is for a personal account.
I pay for an O365 business subscription and and I'm unable to log in with the email I used to set this up. I keep getting an error message that the email is for a personal account. I have no access to the 0365 apps that I'm paying for. How do I fix…
Microsoft 365 and Office | OneDrive | For business | Windows
Microsoft 365 and Office | OneDrive | For business | Windows
A Microsoft file hosting and synchronization service.
6,562 questions
asked 2025-12-06T19:40:22.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 37%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELA%3C/text%3E%3C/svg%3E)
Lloyd Anglican
0
Reputation points
commented 2025-12-06T21:24:18.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 86%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Kai-L
7,005
Reputation points Microsoft External Staff
Moderator
1 answer
need urgent tech support contact need commands to wipe system clean
tech support need to delete all personal data before return it, security concerns
Surface | Surface Book | Safety and security
121 questions
asked 2025-12-06T20:20:47.24+00:00
jamesduffey-0132
0
Reputation points
answered 2025-12-06T21:24:08.5233333+00:00
ppavle
4,675
Reputation points
Volunteer Moderator
1 answer
Someone elses account logged in on my devices
So when i turn my computer on I see that theres another email logged in on my device that Ive never seen before. I then deleted that account, but when I try using apps like xbox or minecraft it says either to login on that different account or error…
Windows for home | Other | Security and privacy
2,210 questions
asked 2025-12-06T21:20:14.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 37%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELD%3C/text%3E%3C/svg%3E)
Logan D
0
Reputation points
edited the question 2025-12-06T21:23:12.1833333+00:00
Gérard Oomens
113.2K
Reputation points
Volunteer Moderator
1 answer
do not renew Microsoft 365 but get Microsoft for free
bought this laptop and it came with Microsoft 365, plus I had it several years ago. Now I do not need it but believe I need something. I read that I can get Office for free. Do not want to lose anything important. My subscription expires 12/07/25. What…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,274 questions
asked 2025-12-06T21:16:23.3266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 41%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKP%3C/text%3E%3C/svg%3E)
katie pansano
0
Reputation points
commented 2025-12-06T21:22:49.9466667+00:00
katie pansano
0
Reputation points
7 answers
product activation
I installed windows on a Linux virtual box and I could not get it to work, deleted that copy and installed on fresh drive in that computer. Now Windows will not let me reactivate windows.
Windows for home | Windows 11 | Licensing and activation
3,924 questions
asked 2025-12-06T15:08:53.5666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 49%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Roger Bier
0
Reputation points
answered 2025-12-06T21:22:31.1933333+00:00
Roger Bier
0
Reputation points
1 answer
How can I get in contact with tech support to access an old email account from 7.5 years ago?
Hello, Im trying to access an old hotmail account, however i'm stone walled by the AI agent responding to my request. Its saying that I have insufficient information, even though my current email and old email are virtually the same, as well as my…
Outlook | Web | Outlook.com | Email
6,098 questions
asked 2025-12-06T20:36:19.7966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 65%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Mike Keenan
0
Reputation points
answered 2025-12-06T21:22:15.7666667+00:00
Martmcd
19,905
Reputation points
Independent Advisor
3 answers
MS Office keys are not correct product.
I ordered 3 keys for Microsoft Office Home & Business 2024. I received one that was correct - 2024 but the other two were not - they are 2015 and 2021. I need you to send me the correct keys for 2024 version. The boxes for each are the same and…
Microsoft 365 and Office | Install, redeem, activate | For business | Other
Microsoft 365 and Office | Install, redeem, activate | For business | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
9,952 questions
asked 2025-12-06T20:09:14.7533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 72%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Cheryl Lamb
0
Reputation points
answered 2025-12-06T21:20:56.67+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 10%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Jeronimo Fuerte
25,885
Reputation points
Independent Advisor
4 answers
What to do when Outlook will not open on my PC?
Outlook suddenedly will not open on my PC. I tried the following: restarting the PC, using the repair and reset options, then uninstalled and reinstalled OUtlook. Then restarted the computer. It still does not open. What needs to be done to open…
Outlook | Windows | Classic Outlook for Windows | For home
28,929 questions
asked 2025-12-04T12:46:58.2366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 53%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECJ%3C/text%3E%3C/svg%3E)
Cathy Jamieson
25
Reputation points
commented 2025-12-06T21:19:37.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 63%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EET%3C/text%3E%3C/svg%3E)
Earl Truss
0
Reputation points
3 answers
Outlook app will not open on any of my computers
All of a sudden i cannot open the outlook mail app on any of my computers. Th e outlook 365 thru office works fine but i do not use this on all of my home computers any thoughts on this s issue. I have attempted to uninstall and re install but that…
Windows for home | Windows 11 | Apps
1,322 questions
asked 2025-12-05T23:39:48.9033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 28.000000000000004%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
Robert Alexander
5
Reputation points
answered 2025-12-06T21:19:15.0033333+00:00
Robert Alexander
5
Reputation points
1 answer
One of the answers was accepted by the question author.
Legitimate Microsoft Website?
I'm having an issue with possibly being scammed? I went to the website below because I couldn't sign in to my Microsoft account so I can get extended support for Windows 10 as my computer doesn't have capacity. I spoke with somebody on the phone…
Windows for home | Windows 10 | Security and privacy
17,207 questions
asked 2025-11-26T15:47:23.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 70%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWP%3C/text%3E%3C/svg%3E)
wyatt patterson
20
Reputation points
commented 2025-12-06T21:17:28.84+00:00
wyatt patterson
20
Reputation points
3 answers
Paid for Office 365
I paid for a Microsoft Business Account see above but I just had to pay for a personal account in order to use your applications. Why? moved from Microsoft 365 and Office | Access | Other | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
22,651 questions
asked 2025-12-06T16:08:58.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 33%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Jane Fendl
0
Reputation points
commented 2025-12-06T21:16:26.5633333+00:00
Jane Fendl
0
Reputation points
0 answers
Fast startup
Window 11 pro How to I disable3 "fast startup"? I can not find that option
Windows for home | Windows 11 | Settings
8,825 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 27%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBH%3C/text%3E%3C/svg%3E)
1 answer
i redeemed microsoft 365 pin but it is not working
I bought Microsoft 365 package redeemed the pin but it is not working what do I need to do to get my word to recognise this
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
18,174 questions
asked 2025-12-06T21:14:27.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 57.00000000000001%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
sheillah kanyangarara
0
Reputation points
answered 2025-12-06T21:14:39.5566667+00:00
Q&A Assist
1 answer
I am not able to add my children to my MS365 family account. It keeps saying of my account that "This account cannot give parental consent".
I am not able to add my children to my Microsoft365 family account. It keeps saying "This account cannot give parental consent" which is weird because my account is the Parent / Administrator of the family group. I have tried signing in…
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
546 questions
asked 2025-12-06T20:21:29.9166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 94%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EO%3C/text%3E%3C/svg%3E)
Okey
0
Reputation points
answered 2025-12-06T21:13:24.3433333+00:00
Jeronimo Fuerte
25,885
Reputation points
Independent Advisor
1 answer
Since november I am getting the msg "you have many attemps with wrong user/password.
Since november I am getting the msg "you have many attemps with wrong user/password. I have changed my password, work one day, and again I receive the msg again . I Deleted all history, cache, cookies. I also changed from google to Firefox and…
Outlook | Windows | Classic Outlook for Windows | For home
28,929 questions
asked 2025-12-06T21:12:52.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 24%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
Gra
0
Reputation points
answered 2025-12-06T21:13:03.27+00:00
Q&A Assist
2 answers
How do I stop label repeats when I use my Word template?
I am trying to set up my labels for my Christmas cards. I use a template that matches my Avery labels on Word. I keep getting names and addresses repeated all over the page, even as I try to type a new one into the next slot. I have tried mail merge…
Microsoft 365 and Office | Word | For home | Other
Microsoft 365 and Office | Word | For home | Other
A family of Microsoft word processing software products for creating web, email, and print documents.
583 questions
asked 2025-12-06T14:54:19.8966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 80%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBC%3C/text%3E%3C/svg%3E)
Barbara Ciak
0
Reputation points
answered 2025-12-06T21:12:00.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 52%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Alex_T
3,510
Reputation points Microsoft External Staff
Moderator
0 answers
How to exit safe boot without display Windows 11
Recently my laptop started only showing bright flashing colours over the whole screen. Looking online this seems to be a problem with either the display drivers or the display. Connecting to an external monitor worked and I was able to use this to try to…
Windows for home | Windows 11 | Settings
8,825 questions
asked 2025-12-06T20:45:41.6666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 84%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERD%3C/text%3E%3C/svg%3E)
ryan davies
0
Reputation points
commented 2025-12-06T21:11:22.7133333+00:00
Leina Abdelgalil
0
Reputation points