Microsoft 365 Developer Program

Question

Hello Microsoft support team,

My Microsoft 365 Developer Program E5 sandbox subscription (tenant domain: ***.onmicrosoft.com) expired and was deleted in 2024. When I log into the Developer Program dashboard, I only see “Deleted subscription” and cannot set up a new sandbox.

According to the FAQ, since more than 60 days have passed, I should be eligible for a profile reset. Could you please assist with resetting my Developer Program profile so that I can activate a new E5 developer sandbox tenant?

Thank you,

<<PII-removed>>

Answer 1

Hi Mubarek seid

Thank you for reaching out to Microsoft Q&A Forum and providing details about your Microsoft 365 Developer Program issue.

Please note that our forum is a public platform, and we will modify your question to hide your personal information in the description. Kindly ensure that you hide any personal or organizational information the next time you post an error or other details to protect personal data.

To clarify, the Microsoft 365 Developer Program is intended for developers building solutions and integrations for Microsoft 365. To ensure these sandbox environments are used appropriately, Microsoft relies on an automated system to determine eligibility. Renewals are based on activity telemetry and usage patterns. If the subscription shows low or no activity, it may not be renewed automatically. Please review:

As a forum moderator, I do not have sufficient permissions to access the evaluation process, or any issues related to subscriptions. However, I would like to offer the following guidance to assist you:

Microsoft has tightened requirements for access to the free Microsoft 365 E5 developer sandbox. Please review the criteria here: Who qualifies for a Microsoft 365 E5 developer subscription?

To continue, you can sign up for a new developer tenant at Developer Program signup page using a fresh Microsoft account and re-enroll in the Developer Program.

If you do not meet the eligibility criteria, you might consider purchasing a paid Microsoft 365 plan for development. Details are available here: Compare Microsoft 365 Enterprise Pricing and Plans | Microsoft 365

If you believe you meet all the eligibility criteria but are still experiencing difficulties, I suggest reaching out to Microsoft Developer Support for further assistance through the following link: Services Hub. Please note that this portal (Services Hub) is a paid ticket and access is subject to certain conditions, which you can review here: Services Hub sign in FAQs | Microsoft Learn.

Please let me know how you get on, as your feedback is valuable to the community and helps others who may encounter similar issues.

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