Submit a ticket for help

Question

Submit a ticket for help

Erica Bustinza 25

I need to submit a help desk ticket and receive support to remediate my email issues.

arijusgro 0 Reputation points

2026-02-02T20:23:47.27+00:00

Hello, i have an massive problem whit my account. Yesterday i was playing Minecraft, everything is fine and perfect today i wake up to play and see that im logged out of my account, i try to log in back whit the samr gmail i always use, but its saying that my gmail doesnt exist anymore?? I log in it to gmail everything is fine nothing wrong and i check the outlook nothing, i even cant log in into my microsoft account, i try to recover and it doesnt work either. I need help to recover my account, it says 2 things "Blocked" and "Not existing" That should be the same. I need help this was my birthday gift!!!
Jaxon Ross 0 Reputation points

2026-04-27T18:48:28.4066667+00:00

Could you guys add the ability to add your mic and your friends mic when you record on
Kasen Lemaster 0 Reputation points

2026-07-30T05:12:45.2366667+00:00

HELP MY ACCOUNT IS HACKED AND I NEED IT BACK PLS HELP I NEED IT GOT TOOKEN BY SCAMMER AND THERE GONNA SELL
Hornblower409 13,020 Reputation points

2026-07-31T04:02:59.3966667+00:00

@Kasen Lemaster said

Help my account is hacked and i need it back

You will probably not get any help for your issue by adding to an old post. I would suggest that you start a new thread using the "Ask a question" button at the top of this page to create a new Question and include the details for your specific problem. This provides much higher visibility to your issue than adding on to an old post, which is only seen by people who are already following this question.

2 answers

Your answer

arijusgro 0 Reputation points

2026-02-02T20:23:47.27+00:00

Hello, i have an massive problem whit my account. Yesterday i was playing Minecraft, everything is fine and perfect today i wake up to play and see that im logged out of my account, i try to log in back whit the samr gmail i always use, but its saying that my gmail doesnt exist anymore?? I log in it to gmail everything is fine nothing wrong and i check the outlook nothing, i even cant log in into my microsoft account, i try to recover and it doesnt work either. I need help to recover my account, it says 2 things "Blocked" and "Not existing" That should be the same. I need help this was my birthday gift!!!
Jaxon Ross 0 Reputation points

2026-04-27T18:48:28.4066667+00:00

Could you guys add the ability to add your mic and your friends mic when you record on
Kasen Lemaster 0 Reputation points

2026-07-30T05:12:45.2366667+00:00

HELP MY ACCOUNT IS HACKED AND I NEED IT BACK PLS HELP I NEED IT GOT TOOKEN BY SCAMMER AND THERE GONNA SELL
Hornblower409 13,020 Reputation points

2026-07-31T04:02:59.3966667+00:00

@Kasen Lemaster said

Help my account is hacked and i need it back

You will probably not get any help for your issue by adding to an old post. I would suggest that you start a new thread using the "Ask a question" button at the top of this page to create a new Question and include the details for your specific problem. This provides much higher visibility to your issue than adding on to an old post, which is only seen by people who are already following this question.

Answer 1

Hi @Erica Bustinza,

Thank you for posting your question in the Microsoft Q&A forum.

Based on your description, you need help submitting a help desk ticket to resolve email issues. We truly understand the importance of restoring your email and appreciate the effort you’ve taken to reach out.

As moderators, we don’t have access to the necessary tools to perform these checks. To ensure you get the best support, we recommend creating a support ticket through the Microsoft 365 Admin Center. This will allow Microsoft Support to analyze the issue thoroughly and provide a resolution.

Here’s the link for your convenience: Microsoft 365 Admin Center > Support > Help & Support. Get support - Microsoft 365 admin | Microsoft Learn.

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Microsoft also provides customer service phone numbers based on your region. You can find the appropriate contact number here: Customer service phone numbers - Microsoft Support.

For your security, please do not reply to this thread with this case number information. The official support line is the only secure way to handle these details.

I hope this information is helpful. If you have any questions or need further assistance, please feel free to share them in the comments on this post so I can continue to support you.

Thank you for your understanding and cooperation.

I truly hope this issue will be resolved quickly so you can get back to working without interruptions.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Answer 2

To submit a help desk ticket for email issues, you can follow these steps:

Access the Support Portal: Go to the appropriate support portal for your Microsoft product. For Outlook, you may need to visit the Microsoft 365 admin center or the specific support page for Outlook.
Create a Support Request: Look for an option to create a support request or ticket. This usually involves filling out a form where you describe your issue in detail.
Provide Necessary Information: Include relevant details such as your email address, a description of the email issues you are facing, and any error messages you might have received.
Submit the Ticket: Once you have filled out the form, submit it. You should receive a confirmation email with a ticket number for tracking your request.

If you need further assistance, consider checking the service health status or known issues related to Outlook to see if there are any ongoing problems that might be affecting your email service.

References: