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Could not configure the appliance-ASR Replication Appliance

Chengzhi Zhang (LTIMINDTREE LIMITED) 0 Reputation points Microsoft External Staff
2025-12-05T01:26:26.9466667+00:00

Failed to execute the command: powershell.exe & 'C:\Program Files\Microsoft Azure Site Recovery Process Server\home\svsystems\bin\PS_Configurator.ps1' -FirstTimeConfigure -ConfigureFirewall $True -ReplicationDataPort 9443 -ApplianceJsonPath 'C:\ProgramData\Microsoft Azure\Config\appliance.json' -ClientRequestId '8c072564-d7ff-4d1e-b2d7-7e18c123e8af-2025-12-04 11:32:39Z-MA' -ActivityId 9164259e-2aa0-4fa7-918f-0b6f243e5d96 -CacheLocation D:\ -AgentRepository 'D:\Software\Agents'

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  1. Q&A Assist
    2025-12-05T02:45:11.43+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    The error message you are encountering while configuring the Azure Site Recovery (ASR) replication appliance could be due to several factors. Here are some troubleshooting steps you can take:

    1. Check Firewall Settings: Ensure that the firewall settings on your appliance allow traffic on the required ports, particularly port 9443, which is used for data transport.
    2. Verify JSON Path: Make sure that the path to the appliance.json file is correct and that the file exists at that location. Any issues with the JSON configuration file can lead to failures in the setup process.
    3. Run PowerShell as Administrator: Ensure that you are running the PowerShell script with administrative privileges, as this is often required for configuration tasks.
    4. Check Disk Space: Verify that there is sufficient disk space on the specified cache location (D:) and agent repository (D:\Software\Agents) to perform the installation.
    5. Review Logs: Check the logs generated during the execution of the PowerShell script for any specific error messages that could provide more insight into the failure.
    6. Prerequisites: Ensure that all prerequisites for the Azure Site Recovery replication appliance are met, including system configurations and group policies as outlined in the documentation.

    If the issue persists, consider reviewing the troubleshooting guidelines for replication appliance health issues to identify any additional problems that may be affecting the configuration process.

    References:

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