Hi @Sai krishna
Thank you for posting your question in the Microsoft Q&A forum.
The message The bot encountered an error or bug is quite generic, which makes it hard to determine what’s actually causing the issue.
Based on community feedback and similar cases, there are a few areas you may check:
-Verify the bot endpoint configuration and try restarting the App Service hosting the bot to clear any transient issues.
-Check whether a VPN or proxy is in use, as network interference can sometimes prevent the bot from reaching required services.
-If this issue occurs specifically with a QnA bot, ensure that the LanguageEndPointKey configured in the App Service matches the Language Resource key in Azure. A mismatch here has been known to trigger this exact error, as discussed in this thread The bot encountered an error or bug. To continue to run this bot, please fix the bot source code. -…
-In the Azure Bot Service resource, open Channels and check the health status. If the channel shows any warnings or errors, this may indicate a service-related issue
References:
- getting error while using bot - Microsoft Q&A.
- How to fix "To continue to run this bot, please fix the bot source code." - Microsoft Q&A.
Please know that while our initial response might not resolve the issue right away, your input is incredibly valuable. With a bit more detail, we’ll work together to find the best solution for you.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.