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error code

Justin Nixon 20 Reputation points
2025-12-29T00:50:05.8933333+00:00

Epic Games say to contact you all over at Microsoft about error code 2738, i try everything about that VBScript. I have the YouTube videos and nothing is working.

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Windows for home | Other | Apps
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  1. Ramesh Srinivasan 80,725 Reputation points Independent Advisor
    2025-12-31T04:33:24.8466667+00:00

    Hi Justin,

    Great, I'm glad it's sorted.

    Thanks for the update.

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    1 person found this answer helpful.

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  1. Justin Nixon 20 Reputation points
    2025-12-30T06:58:33.3666667+00:00

    here is the screenshotUntitled

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  2. Ramesh Srinivasan 80,725 Reputation points Independent Advisor
    2025-12-30T06:51:56.8366667+00:00

    Please post the screenshot of the Command Prompt window after running the 1st command, i.e., DISM /Online /Get-CapabilityInfo /CapabilityName:VBSCRIPT~~~~

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  3. Ramesh Srinivasan 80,725 Reputation points Independent Advisor
    2025-12-29T12:22:16.3933333+00:00

    Hi, This is Ramesh.

    This error occurs if the VBScript engine is missing. Please open Command Prompt (admin) and run these commands:

    DISM /Online /Get-CapabilityInfo /CapabilityName:VBSCRIPT~~~~

dir C:\Windows\System32\vbscript.dll /a

dir C:\Windows\Syswow64\vbscript.dll /a

    Post the output here.

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  4. Lucus-V 7,075 Reputation points Microsoft External Staff Moderator
    2025-12-29T05:37:37.6366667+00:00

    Hi Justin Nixon,
    Welcome to Microsoft Q&A forum. I'm happy to help.

    If you are getting error while registering vbscript.dll then Go to Settings > Apps > Optional Features > look for VBScript in the list of installed features.

    If it's not listed, click Add a feature > search for VBScript > Install it.

    Or you can install VBScript using DISM on Command Prompt (Run as Administrator):

    DISM /Online /Add-Capability /CapabilityName:VBSCRIPT~~~~

    Restart your computer and try installing the Epic Games Launcher again.

    In case VBScript is already installed, try registering again in Command Prompt (Run as Administrator) by running below command:

    regsvr32 vbscript.dll

    If you are still getting an error, then navigate to C:\Windows\System32 or C:\Windows\SysWOW64 then check if vbscript.dll exists.

    If it does not exist, then Open Command Prompt (Run as Administrator) and run below command

    sfc /scannow

    Now, run again the command regsvr32 vbscript.dll and try installing the Epic Games Launcher again.

    I hope that above information is helpful to you.

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