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billing issues

ron marshall 0 Reputation points
2026-02-18T16:04:39.33+00:00

need a refund for my microsoft 365 subscription

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
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  1. DaveM121 890.8K Reputation points Independent Advisor
    2026-02-18T16:38:37.91+00:00

    On the link below the steps to check your eligibility for a refund and to cancel the Microsoft 365 subscription are provided, also, if you are cancelling the subscription, when you choose the Manage option on the subscription, turn off recurring billing on the subscription.

    https://support.microsoft.com/en-us/office/cancel-a-microsoft-365-subscription-46e2634c-c64b-4c65-94b9-2cc9c960e91b

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  2. AI answer

    2026-02-18T16:04:49.3433333+00:00

    To request a refund for your Microsoft 365 subscription, you will need to contact Microsoft Billing Support directly. Here are the steps you can follow:

    1. Go to the Microsoft support page: Microsoft Support
    2. Sign in with your Microsoft account that has the subscription.
    3. Look for the option to "Chat with an agent" or "Contact support".
    4. Select "Products and services" and follow the prompts to connect with a live agent.
    5. Explain your billing issue and request a refund.

    If you are in a specific region, there might be additional options or specific processes to follow, so it's best to check with the support team directly.


    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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