Refund issue

Question

I cancelled my subscription after being unknowingly charged $108.24. My account says refunded but the refund still hasn’t been received. I would like to know how long it takes for a refund to show on my debit card.

Answer 1

refunds usually take a few biz days to show on a debit card even after it says “refunded”… banks just post slow sometimes I think.

Answer 2

Refunds can take up to 30 days to process after cancellation. If your account indicates that the refund has been initiated, it may still take some time for the amount to reflect on your debit card, depending on your bank's processing times. If you do not see the refund after this period, it may be advisable to contact your bank or Microsoft support for further assistance.

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References:

• Cancel an order and request a refund for a Microsoft AI Cloud Partner Program benefit
• Game Pass refund - Microsoft Q&A
• I received an e-mail offering 365 Family Classic option but cannot switch - Microsoft Q&A
• SEPA direct debit overview
• Frequently asked questions about Custom visual license management and transactability