certificate

Question

i have complete the module but i havent got the certificate

Answer 1

Completion of a single learning module on Microsoft Learn does not always grant a certificate. Certificates and badges are issued for Microsoft Certifications (such as AZ-900, AZ-104, MS-900, GH-300, etc.) and appear in the Certification Dashboard and Credentials profile, not directly for every module.

To verify and access certificates and badges when a certification exam has been passed:

1. Go to the Certification Dashboard using this page: Access your Certification Dashboard.
2. In the dashboard:
   • Select View Certificates in the Certificates section to see and download any earned certificates.
   • Select View Transcript in the Transcript section to download or share the official transcript.
3. If the certification requires multiple exams, the certificate is only issued after all required exams are passed.
4. If a certificate or badge is still missing after passing the required exam(s) and waiting up to 24–48 hours, open a request with Microsoft Credentials Support as described in the referenced Q&A posts.

If only a learning module or learning path was completed (without an associated certification exam), there may be no formal Microsoft Certification certificate—only the learning achievement shown in the Microsoft Learn profile.

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References:

• Access your certificates, badges, and transcript
• AZ-104 Exam Completed but Certificate Not Visible in My Microsoft Account - Microsoft Q&A
• Have not received my certificate after successful completion of my exam - Microsoft Q&A
• Not able to Find Certificate of GH-300 - GitHub Copilot Exam under my Certifications - Microsoft Q&A
• Can't see my completed exam certificate - Microsoft Q&A