Change exam location

Question

Hello,

How can I change my exam location from physical test center to online proctored exam. This is for AZ-900 exam.

Thank you

Answer 1

Changing from a physical test center appointment to an online proctored exam is done by rescheduling the existing exam booking through the exam provider (Pearson VUE) and then selecting the online option if it is available for the AZ-900 exam in the country/region.

Follow these steps:

1. Sign in to the same exam provider account used to schedule the AZ-900 exam (typically Pearson VUE via the Microsoft certification site).
2. Locate the existing AZ-900 appointment and choose the option to reschedule.
3. During rescheduling, when prompted for delivery method/location, select the online proctored option instead of a test center, if it appears. If the online option does not appear, it is not available from that provider for the region.
4. Complete the reschedule process and confirm the new date/time.
5. Before exam day, run the required system test and review the online exam requirements:
   • Run the system pre-check/system test on the computer that will be used for the exam to ensure it meets requirements. If the system test fails, it is recommended to use a test center instead.
   • Review the online testing protocol, testing environment requirements, and identity verification requirements, including the need for a clear government-issued ID and a clean, private room.

If there are any issues with rescheduling or with the delivery method options, contact Pearson VUE support for assistance.

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References:

• Register and schedule an exam
• Online proctored exams
• Our Best-Kept Secret: Remote Online Exam Proctoring (aka Online MCP Exams!)
• About online exams with Pearson VUE
• Frequently asked questions about exam accommodations
• An Important Update on Microsoft Training and Certification
• How to reschedule the exam - Microsoft Q&A
• I was unable to attend the exam due to a network issue. I kindly request you to reschedule it - Microsoft Q&A

Answer 2

Hello Dragos,

Thank you for reaching out regarding your AZ-900 exam.

You can switch your exam from a physical test center to an online proctored exam by rescheduling your existing appointment through the exam provider (Pearson VUE). Please follow the steps below:

Steps to change exam location:

1. Sign in to your Microsoft Certification profile.
2. Go to your scheduled exam under Certifications / Appointments.
3. Select Reschedule for your AZ-900 exam.
4. You will be redirected to the Pearson VUE portal.
5. During the rescheduling process, choose:
   • Delivery method: Online proctored exam (OnVUE) instead of test center.
   1. Select a new date/time and confirm the changes.

If the online proctored option is not visible, it may not be available in your region or for the selected time slot.

Important Steps

• Run the system compatibility test on the device you plan to use for the exam.
• Ensure you have:
  • A stable internet connection
  • Webcam and microphone access
  • A private, distraction-free environment
• Keep a valid government-issued ID ready for identity verification.

Policy reminders:

• Rescheduling should be done before the exam start time to avoid issues with fees or forfeiture.
• If you encounter any difficulty while rescheduling or changing delivery mode, we recommend contacting Pearson VUE support for assistance.

Links :

https://learn.microsoft.com/en-us/credentials/certifications/register-schedule-exam

https://learn.microsoft.com/en-us/credentials/certifications/online-exams

https://www.pearsonvue.com/us/en/microsoft.html

Thanks,
Manish.

Answer 3

If you are unable to reschedule and change from a test center to online, you will need to cancel your existing booking and create a new booking

https://learn.microsoft.com/en-us/credentials/support/reschedule-and-cancellation-policy#how-to-reschedule-or-cancel-your-exam