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Hi @Lalitha Edupuganti,
Based on your detail description, you are experiencing a persistent network error when attempting to patch a user from a ComboBox to a SharePoint Person column using Power Apps.
While your syntax for the Person record (such as the @odata.type and Claims formatting) appears structurally correct in your first example, these network errors most frequently occur due to a strict schema mismatch between the data Power Apps is sending and the specific backend configuration of your SharePoint list.
To help me better diagnose the root cause, could you please clarify:
- Is the 'AO Manager Test' column in your SharePoint list configured to "Allow multiple selections"?
If it is a multi-select column, the Patch function will automatically reject a single Record and throw an error. It requires the data to be explicitly formatted as a Table.
Given the highly specialized nature of Power Apps development and Azure AD integration, I also highly recommend leveraging the following dedicated channels to help you reach a resolution as efficiently as possible:
1/ Microsoft Power Apps Community Forum:
- I encourage you to post your code snippets here because it is actively monitored by Microsoft MVPs and seasoned developers.
- They have extensive, hands-on experience with SharePoint list anomalies and can often provide exact, tested code corrections based on real-world scenarios much faster than standard support queues.
2/ Microsoft 365 Admin Center:
- If your code is perfectly formatted but the error persists, the issue may be caused by tenant-level throttling, a corrupted API connection, or a backend Azure AD sync failure.
- In this scenario, I recommend having your IT admin open a direct support ticket. Microsoft Support engineers possess the backend telemetry tools required to trace the exact failure point of your network request, which is something we cannot see from the front-end application.
- For detailed instructions on how to get support, please refer to Get support - Microsoft 365 admin.
- In case you do not know who is your IT admin, kindly refer to this article: How do I find my Microsoft 365 admin? - Microsoft Support.
Please let me know if the column is set to multi-select so I can continue troubleshooting, or if you have any further questions.
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