I cannot find how to avoid the sounds "mute on" "mute off" in Teams?

Question

I cannot find how to avoid the sounds "mute on" "mute off" in Teams?

Rovira Rojas Xavier 61

Dear colleagues,

I could not find any way of avoiding a sound from Teams telling me the actions I am running "mute on" "mute off" "incoming call"...

How can I disable this kind of notifications?

Thank you very much!
Kindest regards

JimmyYang-MSFT 58,646 Reputation points Moderator

2021-10-15T07:55:47.723+00:00

Hi @Rovira Rojas Xavier

Welcome to Q&A forum!

Where is your mute or unmute button? Teams call or Teams meeting?

If the answer is Teams meeting, how did you join the meeting?

In my test environment, Teams client did not have the sounds "mute on" or "mute off". So i am curious about how did you hear it.
Rovira Rojas Xavier 61 Reputation points

2021-10-15T08:47:00.08+00:00

Thank you very much for your feedback!

I am in a meeting (as you could see in the screenshot) everytime I push the mute button it says "Mute on" and then If I remove it it says "mute off".
On the same hand, If I am in a meeting and I speak while muted the same voice says "muted" and when there is an incoming call from a colleague it says "incoming call".

It did not happen in my previous Teams experience (another company) and not happening to all my (new) colleagues... so some help will be very welcomed as it is a bit annoying to be honest.
(In my previous experience when you spoke and you were muted also a message appeared in the top of the teams screen and now it is NOT appearing)

THANK YOU VERY MUCH!
Kindest regards,
JimmyYang-MSFT 58,646 Reputation points Moderator

2021-10-19T09:49:33.41+00:00

Hi @Rovira Rojas Xavier

Thanks for your information!

According to your screenshot, it seems this issue is persist in your own Teams meeting. And I also did a test in our environment. When we mute or unmute the microphone, there is no sound prompting me to do this. Could you check if the Teams client is the newest version?

In addition, please try to change another device to see if this issue can be reproduced.
Rovira Rojas Xavier 61 Reputation points

2021-10-19T10:20:05.943+00:00

Hi @JimmyYang-MSFT !

Thank you very much for your feedback!

I have contacted other colleagues and they are facing the same issue!
We also tried to connect teams through a phone and it was not giving the same sounds, so it might be at a device level but your assistance will be very much welcome!

Can you let me know how I check the Teams client version?
From my understanding, it is the newest version as the "reply" option appears in the chat even from the laptop (and it is a pretty new feature on the laptops ;) )

THANK YOU VERY MUCH FOR YOUR KINDNESS!
Kindest regards,
JimmyYang-MSFT 58,646 Reputation points Moderator

2021-10-22T09:01:53.14+00:00

Hi @Rovira Rojas Xavier

You could check Teams version from here. The newest version is 1.4.00.29469 (64-bit)
Rovira Rojas Xavier 61 Reputation points

2021-10-22T10:34:54.33+00:00

So, I guess that I am on the right version, correct?

Any idea where this sound can come from?

Thank you very much!
Kindest regards,
JimmyYang-MSFT 58,646 Reputation points Moderator

2021-10-26T08:58:40.067+00:00

Hi @Rovira Rojas Xavier

I doubt this voice is come from your microphone device. I am not sure about it because I did several test in our Teams client by changing different device. All of them is normal. So could you try to change another microphone device to see if it can be reproduced?
JimmyYang-MSFT 58,646 Reputation points Moderator

2021-11-02T10:02:19.56+00:00

@Rovira Rojas Xavier

It has been a while, how is everything going?
If you have any update about this issue, please feel free to post back.
Rovira Rojas Xavier 61 Reputation points

2021-11-02T10:34:55.71+00:00

Hi Jimmy,

Sorry for my late reply, hectic week here and a long weekend!

Thank you very much!

I have tested with a different headset device and you were right with the new (old) ones I have no additional sounds/messages.

The device is a poly (plantronic) blackwire 5220 C5220 USB-A, any advice on how to remove the sounds while using Teams? Maybe it is just a configuration on the device settings?

Thank you very much!
Kindest regards,
Bede Bignell 6 Reputation points

2021-11-21T22:57:17.51+00:00

Hey there,

I had the same issue and it seems to be a Planatronics problem:

https://techcommunity.microsoft.com/t5/skype-for-business-users/is-there-anyway-to-turn-off-the-mute-announcement-in-skype-for/m-p/45229/highlight/true#M254

You can disable this using Planatronics software.
Rovira Rojas Xavier 61 Reputation points

2021-11-22T08:13:53.44+00:00

Thank you very much!!!

I was able to disconnect the voice using the Plantronics Hub!
(Now I only have a bip! ;) )

Have a nice rest of the day (mine will be better for sure ;) )
Fco. Javier Sola Solera 11 Reputation points

2022-04-19T11:18:23.5+00:00

I use Aftershock Openmove as earphone for Teams, and I have this behaviour since a few days. Before everything worked fine.

I have discovered that pressing 2 seconds Volume+ and Volume-, in my earphone, then notifies me by voice "Mute On", but stills on teams muted.

This avoid me to hear the 5 seconds beeps.. Unfortunatelly this behaviour will appear again if i mute on and off using the Mic icon in teams.

Hope that this will be fixed and recovered as before....

Kind Regards
De Man, Imke 6 Reputation points

2022-05-10T10:08:22.807+00:00

I have exactly the same problem, also using Aftershock, it drives me nuts!
Turning on and off the headphones constantly can solve the problem temporarily (until you unmute and then mute again).
If you found a solution, please let me know!
Lee 1 Reputation point

2022-05-12T07:42:11.563+00:00

I also have the same exact issue (In my case, also happen to use Aftershokz)

It should not be headset issue but more of Microsoft Teams issue as headset didnt have any problems for years until after a Windows or MS Teams auto update a few days ago.
Other than the voice over "mute on" "mute off" notification sounds in Teams, when muted, there is a persistent 5 second dial tone at the background interferring throughout the call.
Tentatively, the simple workaround is to remain unmute.

I scoured the web and found similar past issues with Microsoft Skype interferring with headset (Note: Its an outdated solution; not able to work on Windows 10)
https://answers.microsoft.com/en-us/skype/forum/all/skype-for-business-interfering-with-headset-audio/c2fb626f-887a-4f5a-ac68-aadb6d92404d

Hope Microsoft team can roll back/disable the mandatory voice over for headsets in Mircosoft Teams!
Aaron Hyperdrunk 11 Reputation points

2022-05-13T14:58:42.46+00:00

So I am also using aftershokz and noticed this problem on wednesday may 11th, so it makes sense this was due to a recent update in Windows or Teams.

It is using the mute and unmute function of the headset itself, because in the past with teams, if I muted myself using the buttons on my headset, this was the symptoms of using the built in mute functionality. So to avoid this issue, I always used the mute function within teams, and then there was no issues.

But now it's super distracting hearing the beeping and the mute on mute off voice everytime I need to participate in a meeting.

I much rather roll back to the previous update then deal with this, My only solution is for me to use a different headset that doesn't have it's own built in mute function. So if you guys have different headsets you can use, try them, as other headsets that don't have verbal queues when your muted will work just fine.

But I want to use my aftershokz as it's perfect for being able to talk to people locally and be in a teams meeting at the same time since they don't cover the ears!
Sussington 1 Reputation point

2022-05-18T21:20:50.74+00:00

I reached out to Aftershokz about this and they are aware of the issue, however, it is out of their hands. I have heard if you have an Aftershokz Opencomm device then they will send you a device that will keep this from happening, you need to reach out to their technical support team. I, unfortunately, do not have an Opencomm device. The other alternative they suggested to me was to join the Teams meeting through a browser. I guess through the browser the mute button within Teams does not control Bluetooth headsets and works as it used to. I have not had a chance to try this myself.
Andy Goldschmidt 11 Reputation points

2022-09-28T11:04:15.657+00:00

Please allow us to remove the voice prompts of "muted" and "unmuted" - rather have them as little beeps
Alex Xie 1 Reputation point

2022-11-01T14:13:31.71+00:00

I have the exact same problem starting from a couple of days. please fix that!
AdamRatcliff-6299 11 Reputation points

2022-11-02T21:13:05.693+00:00

Please allow users to turn off the voice prompts of "muted" and "unmuted"
Please allow users to turn off the repeated beeping when muted.
kaupz 1 Reputation point

2022-11-04T14:29:01.16+00:00

i have same issue, it appeared week or two ago. some Update did it?
Sennheiser Momentum 4
Teams android mobile app does not do it!
i use bluetooth dual connection. but even phone disable does not change it.

as the voice is the same, as Connected notification, so it comes from headset software ?
but still, command for it comes from computer? why phone mute in Teams does not say it then.
János 1 Reputation point

2022-11-08T13:24:47.82+00:00

I have the same problem with EPOS Connect, it is not saying anything but have a beep when i mute or unmute.
Very annoying and no option to turn it off :(

Started few days ago.
AdamRatcliff-6299 11 Reputation points

2022-11-17T18:56:13.627+00:00

Yes this is a MS Teams issue. I have been using Aftershokz for a year and it only started happening after a Teams update.
Ronald Miranda 1 Reputation point

2022-11-18T07:53:59.917+00:00

Check for the MS Teams feature request/issue reporting page so you can ask for it. Doing it here won't move things I think.
Deleted

This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Ronald Miranda 1 Reputation point

2022-11-18T07:58:56.207+00:00

Probably is a headset software feature, in my case I had to use the vendor app to disable the voice as they had that option there, not in MS Teams.
Ronald Miranda 1 Reputation point

2022-11-18T08:02:14.623+00:00

You could try to use the software that manages your device, there probably you will have an option to disable it.
János 1 Reputation point

2022-11-21T07:08:09.853+00:00

Checked but couldn't find any related option :/
José Rodríguez 1 Reputation point

2022-11-21T14:23:57.973+00:00

hello, the problem occurs when the headphones are connected with the USB receiver to the laptop/pc.

To solve it you must connect it via bluetooth, that would be all.

I hope it helps you
José Rodríguez 1 Reputation point

2022-11-21T14:24:45.567+00:00

hello, the problem occurs when the headphones are connected with the USB receiver to the laptop/pc.

To solve it you must connect it via bluetooth, that would be all.

I hope it helps you
Andreas Abrahamsson 6 Reputation points

2022-12-16T07:46:05.057+00:00

Do we have a solution for this? I'm using OpenComm by AfterShokz and after the Teams update last spring this Mute/Unmute sound including a "busy signal" is totally killing the Teams experience. I have no issue using the headset with any other video conferencing tools such as Google Space or Zoom.
To me this is clearly a Microsoft issue that they need to address asap as we've been asking for a fix for more than half a year now...
Anthony LOISEAU 0 Reputation points

2023-03-08T10:08:15.0333333+00:00

Likely a duplicate of https://feedbackportal.microsoft.com/feedback/idea/83697ca5-6d79-ec11-8d21-0022482779ae
Jason H 0 Reputation points

2023-05-30T23:31:14.24+00:00

I don't want the beep everytime someone mutes and unmutes in a teams call its terriblly distracting.
AdamRatcliff-6299 11 Reputation points

2023-05-31T01:14:24.7033333+00:00

@Roland Miranda this is the endorsed forum for questions.
Shane Burke 5 Reputation points

2023-12-14T19:43:38.9666667+00:00

I had this same problem with my Poly headset. I attempted to reach Poly Support but was redirected to HP Support, so evidently HP owns Poly. Anyway, that's neither here nor there. HP Support had me install the Plantronics hub software that can be downloaded from https://support.hp.com/us-en/document/ish_9728794-9728758-16. That application provides the ability to turn off this infuriating "feature" that they decided to enable by default. I have verified that it works; I'm just sitting here toggling the mute button over and over while enjoying the glorious silence.

10 answers

Your answer

JimmyYang-MSFT 58,646 Reputation points Moderator

2021-10-15T07:55:47.723+00:00

Hi @Rovira Rojas Xavier

Welcome to Q&A forum!

Where is your mute or unmute button? Teams call or Teams meeting?

If the answer is Teams meeting, how did you join the meeting?

In my test environment, Teams client did not have the sounds "mute on" or "mute off". So i am curious about how did you hear it.
Rovira Rojas Xavier 61 Reputation points

2021-10-15T08:47:00.08+00:00

Thank you very much for your feedback!

I am in a meeting (as you could see in the screenshot) everytime I push the mute button it says "Mute on" and then If I remove it it says "mute off".
On the same hand, If I am in a meeting and I speak while muted the same voice says "muted" and when there is an incoming call from a colleague it says "incoming call".

It did not happen in my previous Teams experience (another company) and not happening to all my (new) colleagues... so some help will be very welcomed as it is a bit annoying to be honest.
(In my previous experience when you spoke and you were muted also a message appeared in the top of the teams screen and now it is NOT appearing)

THANK YOU VERY MUCH!
Kindest regards,
JimmyYang-MSFT 58,646 Reputation points Moderator

2021-10-19T09:49:33.41+00:00

Hi @Rovira Rojas Xavier

Thanks for your information!

According to your screenshot, it seems this issue is persist in your own Teams meeting. And I also did a test in our environment. When we mute or unmute the microphone, there is no sound prompting me to do this. Could you check if the Teams client is the newest version?

In addition, please try to change another device to see if this issue can be reproduced.
Rovira Rojas Xavier 61 Reputation points

2021-10-19T10:20:05.943+00:00

Hi @JimmyYang-MSFT !

Thank you very much for your feedback!

I have contacted other colleagues and they are facing the same issue!
We also tried to connect teams through a phone and it was not giving the same sounds, so it might be at a device level but your assistance will be very much welcome!

Can you let me know how I check the Teams client version?
From my understanding, it is the newest version as the "reply" option appears in the chat even from the laptop (and it is a pretty new feature on the laptops ;) )

THANK YOU VERY MUCH FOR YOUR KINDNESS!
Kindest regards,
JimmyYang-MSFT 58,646 Reputation points Moderator

2021-10-22T09:01:53.14+00:00

Hi @Rovira Rojas Xavier

You could check Teams version from here. The newest version is 1.4.00.29469 (64-bit)
Rovira Rojas Xavier 61 Reputation points

2021-10-22T10:34:54.33+00:00

So, I guess that I am on the right version, correct?

Any idea where this sound can come from?

Thank you very much!
Kindest regards,
JimmyYang-MSFT 58,646 Reputation points Moderator

2021-10-26T08:58:40.067+00:00

Hi @Rovira Rojas Xavier

I doubt this voice is come from your microphone device. I am not sure about it because I did several test in our Teams client by changing different device. All of them is normal. So could you try to change another microphone device to see if it can be reproduced?
JimmyYang-MSFT 58,646 Reputation points Moderator

2021-11-02T10:02:19.56+00:00

@Rovira Rojas Xavier

It has been a while, how is everything going?
If you have any update about this issue, please feel free to post back.
Rovira Rojas Xavier 61 Reputation points

2021-11-02T10:34:55.71+00:00

Hi Jimmy,

Sorry for my late reply, hectic week here and a long weekend!

Thank you very much!

I have tested with a different headset device and you were right with the new (old) ones I have no additional sounds/messages.

The device is a poly (plantronic) blackwire 5220 C5220 USB-A, any advice on how to remove the sounds while using Teams? Maybe it is just a configuration on the device settings?

Thank you very much!
Kindest regards,
Bede Bignell 6 Reputation points

2021-11-21T22:57:17.51+00:00

Hey there,

I had the same issue and it seems to be a Planatronics problem:

https://techcommunity.microsoft.com/t5/skype-for-business-users/is-there-anyway-to-turn-off-the-mute-announcement-in-skype-for/m-p/45229/highlight/true#M254

You can disable this using Planatronics software.
Rovira Rojas Xavier 61 Reputation points

2021-11-22T08:13:53.44+00:00

Thank you very much!!!

I was able to disconnect the voice using the Plantronics Hub!
(Now I only have a bip! ;) )

Have a nice rest of the day (mine will be better for sure ;) )
Fco. Javier Sola Solera 11 Reputation points

2022-04-19T11:18:23.5+00:00

I use Aftershock Openmove as earphone for Teams, and I have this behaviour since a few days. Before everything worked fine.

I have discovered that pressing 2 seconds Volume+ and Volume-, in my earphone, then notifies me by voice "Mute On", but stills on teams muted.

This avoid me to hear the 5 seconds beeps.. Unfortunatelly this behaviour will appear again if i mute on and off using the Mic icon in teams.

Hope that this will be fixed and recovered as before....

Kind Regards
De Man, Imke 6 Reputation points

2022-05-10T10:08:22.807+00:00

I have exactly the same problem, also using Aftershock, it drives me nuts!
Turning on and off the headphones constantly can solve the problem temporarily (until you unmute and then mute again).
If you found a solution, please let me know!
Lee 1 Reputation point

2022-05-12T07:42:11.563+00:00

I also have the same exact issue (In my case, also happen to use Aftershokz)

It should not be headset issue but more of Microsoft Teams issue as headset didnt have any problems for years until after a Windows or MS Teams auto update a few days ago.
Other than the voice over "mute on" "mute off" notification sounds in Teams, when muted, there is a persistent 5 second dial tone at the background interferring throughout the call.
Tentatively, the simple workaround is to remain unmute.

I scoured the web and found similar past issues with Microsoft Skype interferring with headset (Note: Its an outdated solution; not able to work on Windows 10)
https://answers.microsoft.com/en-us/skype/forum/all/skype-for-business-interfering-with-headset-audio/c2fb626f-887a-4f5a-ac68-aadb6d92404d

Hope Microsoft team can roll back/disable the mandatory voice over for headsets in Mircosoft Teams!
Aaron Hyperdrunk 11 Reputation points

2022-05-13T14:58:42.46+00:00

So I am also using aftershokz and noticed this problem on wednesday may 11th, so it makes sense this was due to a recent update in Windows or Teams.

It is using the mute and unmute function of the headset itself, because in the past with teams, if I muted myself using the buttons on my headset, this was the symptoms of using the built in mute functionality. So to avoid this issue, I always used the mute function within teams, and then there was no issues.

But now it's super distracting hearing the beeping and the mute on mute off voice everytime I need to participate in a meeting.

I much rather roll back to the previous update then deal with this, My only solution is for me to use a different headset that doesn't have it's own built in mute function. So if you guys have different headsets you can use, try them, as other headsets that don't have verbal queues when your muted will work just fine.

But I want to use my aftershokz as it's perfect for being able to talk to people locally and be in a teams meeting at the same time since they don't cover the ears!
Sussington 1 Reputation point

2022-05-18T21:20:50.74+00:00

I reached out to Aftershokz about this and they are aware of the issue, however, it is out of their hands. I have heard if you have an Aftershokz Opencomm device then they will send you a device that will keep this from happening, you need to reach out to their technical support team. I, unfortunately, do not have an Opencomm device. The other alternative they suggested to me was to join the Teams meeting through a browser. I guess through the browser the mute button within Teams does not control Bluetooth headsets and works as it used to. I have not had a chance to try this myself.
Andy Goldschmidt 11 Reputation points

2022-09-28T11:04:15.657+00:00

Please allow us to remove the voice prompts of "muted" and "unmuted" - rather have them as little beeps
Alex Xie 1 Reputation point

2022-11-01T14:13:31.71+00:00

I have the exact same problem starting from a couple of days. please fix that!
AdamRatcliff-6299 11 Reputation points

2022-11-02T21:13:05.693+00:00

Please allow users to turn off the voice prompts of "muted" and "unmuted"
Please allow users to turn off the repeated beeping when muted.
kaupz 1 Reputation point

2022-11-04T14:29:01.16+00:00

i have same issue, it appeared week or two ago. some Update did it?
Sennheiser Momentum 4
Teams android mobile app does not do it!
i use bluetooth dual connection. but even phone disable does not change it.

as the voice is the same, as Connected notification, so it comes from headset software ?
but still, command for it comes from computer? why phone mute in Teams does not say it then.
János 1 Reputation point

2022-11-08T13:24:47.82+00:00

I have the same problem with EPOS Connect, it is not saying anything but have a beep when i mute or unmute.
Very annoying and no option to turn it off :(

Started few days ago.
AdamRatcliff-6299 11 Reputation points

2022-11-17T18:56:13.627+00:00

Yes this is a MS Teams issue. I have been using Aftershokz for a year and it only started happening after a Teams update.
Ronald Miranda 1 Reputation point

2022-11-18T07:53:59.917+00:00

Check for the MS Teams feature request/issue reporting page so you can ask for it. Doing it here won't move things I think.
Deleted

This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Ronald Miranda 1 Reputation point

2022-11-18T07:58:56.207+00:00

Probably is a headset software feature, in my case I had to use the vendor app to disable the voice as they had that option there, not in MS Teams.
Ronald Miranda 1 Reputation point

2022-11-18T08:02:14.623+00:00

You could try to use the software that manages your device, there probably you will have an option to disable it.
János 1 Reputation point

2022-11-21T07:08:09.853+00:00

Checked but couldn't find any related option :/
José Rodríguez 1 Reputation point

2022-11-21T14:23:57.973+00:00

hello, the problem occurs when the headphones are connected with the USB receiver to the laptop/pc.

To solve it you must connect it via bluetooth, that would be all.

I hope it helps you
José Rodríguez 1 Reputation point

2022-11-21T14:24:45.567+00:00

hello, the problem occurs when the headphones are connected with the USB receiver to the laptop/pc.

To solve it you must connect it via bluetooth, that would be all.

I hope it helps you
Andreas Abrahamsson 6 Reputation points

2022-12-16T07:46:05.057+00:00

Do we have a solution for this? I'm using OpenComm by AfterShokz and after the Teams update last spring this Mute/Unmute sound including a "busy signal" is totally killing the Teams experience. I have no issue using the headset with any other video conferencing tools such as Google Space or Zoom.
To me this is clearly a Microsoft issue that they need to address asap as we've been asking for a fix for more than half a year now...
Anthony LOISEAU 0 Reputation points

2023-03-08T10:08:15.0333333+00:00

Likely a duplicate of https://feedbackportal.microsoft.com/feedback/idea/83697ca5-6d79-ec11-8d21-0022482779ae
Jason H 0 Reputation points

2023-05-30T23:31:14.24+00:00

I don't want the beep everytime someone mutes and unmutes in a teams call its terriblly distracting.
AdamRatcliff-6299 11 Reputation points

2023-05-31T01:14:24.7033333+00:00

@Roland Miranda this is the endorsed forum for questions.
Shane Burke 5 Reputation points

2023-12-14T19:43:38.9666667+00:00

I had this same problem with my Poly headset. I attempted to reach Poly Support but was redirected to HP Support, so evidently HP owns Poly. Anyway, that's neither here nor there. HP Support had me install the Plantronics hub software that can be downloaded from https://support.hp.com/us-en/document/ish_9728794-9728758-16. That application provides the ability to turn off this infuriating "feature" that they decided to enable by default. I have verified that it works; I'm just sitting here toggling the mute button over and over while enjoying the glorious silence.

Answer 1

Prabhakaran, Vasikaran 0

Microsoft Teams doesn't provides the voice prompt of "Muted" and "Unmuted". Its from the Jabra wireless Head set.

To turn off the microsoft teams voice guidance of "muted" and "unmuted", follow the below one step.

The voice guidance can be switched on/off by holding the Mute button for 5 seconds, or by using Jabra Direct software on your PC

Tomášek Miroslav 5 Reputation points

2023-02-17T17:45:12.76+00:00

Hello,
I believe that MS Teams does not provide that voice prompt, but sure there is some signal/command to headphones to un/mute and it provides that prompt.
What is worse - I use Aftershokz Opencomm headphones and when muted, I hear annoying beeping every ten seconds - it is really terrible.

I tried to solve it with Aftershokz support - but without solution. They only offered me to buy USB dongle to solve it - I do not want to solve clearly SW problem by buying another device to occupy my USB ports in laptop.
When I use MS teams in browser - everything is OK, but why to use browser application, when desktop version is much better, integrated, ...

From this it is clear this problem is solvable by some SW solution - could it by done on MS side?

Is there ANY way how to do it? Some setting to suppress this behavioral would be great.

I would appreciate any help.

Thanks
Andreas Abrahamsson 6 Reputation points

2023-02-17T18:04:21.37+00:00

Same reply I got from Aftershokz - they wanted me to buy another item from them to solve an issue with the first one. Thank you but no...
I think we can conclude that this is not a Microsoft issue. It's the producer of the headset that has implemented a messed up protocol that probably never passed any CAB. :D
Tomášek Miroslav 5 Reputation points

2023-02-18T07:53:17.2766667+00:00

I agree it is not Microsoft issue, but it could be solved by improving of setting possibilities of this product...
Matt Aycock 0 Reputation points

2023-04-17T14:35:25.8233333+00:00

I am fairly certain this is Microsoft related. I have Aftershokz as well and they previously did not do this behavior for years. The voice modulation used for "Mute on" and "Mute Off" do not sound the same as the voice modulation for other Aftershokz notifications.

Answer 2

Isain, Dragan 0

Hello, This image is from user manual. So, just hold the multi function button pressed while turning on the headset. User's image

Answer 3

Deleted

This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

Comments have been turned off. Learn more

Answer 4

Pranav Hegde 0

If someone is still struggling with this issue on Plantronics/Poly headphones, I found the holy grail:

Go to https://webapp.lens.poly.com/

Try to connect your device from top left corner > select your device> settings > mute on/off alerts.

Thanks to Reddit. This works on corporate devices too as this does not need permissions.

P.S.: Seems like this is an headphones issue not Teams/Microsoft.

Answer 5

progdot 0

Everytime Teams is updated I have this problem with my Shokz headset saying every "Mute On" and "Mute Off". With recent versions of Teams it's been easy to fix in Settings > Devices by setting Sync device buttons to Off

Eliminate Mute State Change Announcements

Share via

I cannot find how to avoid the sounds "mute on" "mute off" in Teams?

10 answers

Your answer