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Printing Error!

Jessman Tengdui 0 Reputation points
2026-05-29T00:25:02.97+00:00

I have successfully connected my printer to my wifi. However, every time I try to print, it prompts that printer error. What should I do?

Windows for home | Windows 10 | Devices and drivers
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  1. Estrella721 39,775 Reputation points Independent Advisor
    2026-05-29T01:07:49.24+00:00

    Hi,

    What specific error code are you getting when printing?

    Also, what is the exact make and model of your printer?

    In the meantime, try the following:

    Click the Start button, then go to Settings.

    In Settings, select Update & Security

    Scroll down and click Troubleshoot.

    Select Other troubleshooters.

    Look for Printer, then click Run.

    If the issue persists, I recommend visiting your printer manufacturer’s support website and downloading then installing the latest driver for your device, restart your printer and computer and check.

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  2. AI answer

    2026-05-29T00:25:18.3533333+00:00

    Try these steps in order to resolve the printer error on Windows 10:

    1. Power-cycle the printer
      • Turn the printer off and unplug it.
      • Wait at least 30 seconds.
      • Plug it back in and turn it on again.
    2. Check the Wi‑Fi connection
      • On the printer’s display or menu, confirm it is connected to the same Wi‑Fi network as the PC.
      • If available, run the printer’s wireless connectivity test from its menu.
      • If the printer shows any Wi‑Fi error, follow the manufacturer’s instructions to reconnect it to Wi‑Fi.
    3. Verify Windows sees the printer correctly
      • Select Start > Settings > Devices > Printers & scanners.
      • Make sure the printer appears and is not showing “Printer in error state”.
      • If it does show “error state”, check for low paper/ink, open covers, or paper jams and clear them.
    4. Remove and reinstall the printer
      • In Settings > Devices > Printers & scanners, select the printer and choose Remove device.
      • Confirm removal.
      • Make sure the printer is powered on and connected to Wi‑Fi.
      • In the same Printers & scanners page, select Add a printer or scanner (or Add device).
      • Wait for Windows to find the printer, then select it and choose Add device.
      • If it does not appear, choose Add manually and follow the prompts.
    5. If still not working, reinstall drivers from the manufacturer
      • Go to the printer manufacturer’s support site for the exact printer model.
      • Download and install the latest Windows 10 driver/software package.
      • After installation, return to Printers & scanners and ensure the printer is listed and selected as the target printer when printing.
    6. (If the printer is not recognized at all) Restart the Print Spooler service
      • Press Windows key + R, type services.msc, and press Enter.
      • Find Print Spooler, right‑click it, and select Restart.

    After these steps, try printing a test page from Settings > Devices > Printers & scanners, select the printer, then use its Manage or Printer properties option to print a test page.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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