Microsoft 365 and Office | Subscription, account, billing | For education | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
58 questions
0 answers
Microsoft Authenticator Access
how to access microsoft authenticator. we are using a license microsoft office and whenever I scanned for ms authenticator QR code it requires payment.
Microsoft 365 and Office | Subscription, account, billing | For education | MacOS
asked 2026-07-03T23:18:48.5233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 97%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Raquel B. Rivera
0
Reputation points
edited the question 2026-07-03T23:52:40.8966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 50%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDN%3C/text%3E%3C/svg%3E)
Darren-Ng
11,775
Reputation points Microsoft External Staff
Moderator
8 answers
WiFi stopped working in Win 11. Getting 1068 error
I have a DELL laptop that’s 2 years old. My wife stopped working all of the sudden. I’ve followed all the suggestions - reset my network setting, uninstalled the Wi-Fi device driver, etc. I’m trying to start WLAN AutoConfig but getting error 1068. …
Windows for home | Windows 11 | Internet and connectivity
5,330 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 8%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
0 answers
The Slider in Microsoft paint
Any way to move it? Kind of in the way, especially if it's on the left side, shame it's not on the top with the rest of the tools, or it could be on the bottom what with it also having space.
Windows for home | Windows 11 | Apps
2,216 questions
asked 2026-07-03T23:50:46.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 10%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
kamyarm007
0
Reputation points
asked 2026-07-03T23:50:46.24+00:00
kamyarm007
0
Reputation points
4 answers
Windows 11 cannot detect second monitor after update
Windows 11 cannot detect second monitor after updates. Worked fine yesterday, this morning, not working. There have been multiple updates installed overnight.
Windows for home | Windows 11 | Display and graphics
5,157 questions
asked 2025-12-04T17:30:33.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 86%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
Pamela
15
Reputation points
commented 2026-07-03T23:49:40.7933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 55.00000000000001%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Rodrigo Benitez (RDR190)
0
Reputation points
2 answers
How do I fix Windows 11 ver. 25H2 from auto-disabling network adapter during sleep
Windows 11 Home ver. 25H2 keeps auto-disabling my network adapter when my computer comes out of sleep mode. What can I do about this?
Windows for home | Windows 11 | Internet and connectivity
5,330 questions
asked 2025-11-11T17:04:37.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 49%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
Dasan Roland
5
Reputation points
answered 2026-07-03T23:49:13.9533333+00:00
Rodrigo Benitez (RDR190)
0
Reputation points
0 answers
how can i fix my audio?
any time im playing a game or something my audio cuts out, my keyboard disconnects, and my mouse disconnects and it gets annoying. Any suggestions on how to fix it?
Windows for home | Windows 11 | Devices and drivers
23,476 questions
asked 2026-07-03T23:47:30.8333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 12%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJO%3C/text%3E%3C/svg%3E)
Jack Owens
0
Reputation points
asked 2026-07-03T23:47:30.8333333+00:00
Jack Owens
0
Reputation points
3 answers
Account creation has been blocked
I am attempting to create a new email account, but I am receiving an error of 'Account creation has been blocked'. What is the likely cause and how do I rectify.
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
11,590 questions
asked 2026-05-05T07:16:13.5233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 46%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENF%3C/text%3E%3C/svg%3E)
Nicole Field
5
Reputation points
commented 2026-07-03T23:47:05.2433333+00:00
Hornblower409
10,575
Reputation points
1 answer
How to solve: Secure Boot Violation The system found unauthorized changes on the firmware, operating system or UEFI drivers Press [OK] to run the next boot device, or enter BIOS Setup
im trying to turn on secure boot but get this error all the time how do i fix this
Windows for home | Other | Performance and system failures
2,779 questions
asked 2026-07-03T22:53:15.4933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 18%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
Jason Lambert
0
Reputation points
answered 2026-07-03T23:46:26.4766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ivan B
116.1K
Reputation points
Independent Advisor
1 answer
NO AUDIO SIGNAL PASSES THROUGH HDMI CABLE TO AV RECEIVER, VIDEO SIGNAL PASSES FINE
HP ENVY laptop WIN 11 ver. 25H2 Had minor issue with no sound first 1.5 sec audio files playing. 060626 MS tech deletes/reinstalls all audio drivers and updates BIOS 060926 Now, NO AUDIO SIGNAL PASSES THROUGH HDMI CABLE TO AV RECEIVER, VIDEO SIGNAL…
Windows for home | Windows 11 | Devices and drivers
23,476 questions
1 answer
uninstall and reinstall microsoft office professional plus 2010
I have HP Laptop windows 11. Now I can't use ms office at any cost. Can you help me to uninstall and reinstall the md office professional plus 2010?
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
19,857 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 57.00000000000001%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 84%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXD%3C/text%3E%3C/svg%3E)
4 answers
Text is covered with a black box in Microsoft 365 (Word for the web, Chromebook)
I have seen this question asked elsewhere and minimizing the cursor was done and the issue still persists. Whenever I am typing in the current Word document using Microsoft 365, the text when typed shows just a black box. No troubleshooting issues have…
Microsoft 365 and Office | Word | For home | Other
Microsoft 365 and Office | Word | For home | Other
A family of Microsoft word processing software products for creating web, email, and print documents.
669 questions
asked 2026-07-03T14:54:39.2733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 68%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Stephanie DeBaeke-Long
0
Reputation points
commented 2026-07-03T23:45:16.6033333+00:00
Manoel Barros
19,710
Reputation points
Independent Advisor
1 answer
Keyboard and Mouse not communicating properly since update
There was an update a few weeks ago and since that update my keyboard and mouse wont communicate properly. When I click the mouse it will click more than once and takes me out of what I'm doing. I work from home and this has been a big problem. I even…
Windows for home | Windows 11 | Devices and drivers
23,476 questions
asked 2026-07-03T16:52:52.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 84%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYP%3C/text%3E%3C/svg%3E)
Yoranda Powell
0
Reputation points
answered 2026-07-03T23:43:41.8566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Emma1-N
8,705
Reputation points Microsoft External Staff
Moderator
1 answer
New Windows 11 download, created new Microsoft personal account, can't login
New Windows 11 download, created new Microsoft personal account, can't login.
Windows for home | Windows 11 | Accounts, profiles, and login
9,466 questions
asked 2026-07-02T22:57:05.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 33%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERW%3C/text%3E%3C/svg%3E)
Ron Wada
0
Reputation points
commented 2026-07-03T23:42:50.26+00:00
Manoel Barros
19,710
Reputation points
Independent Advisor
4 answers
On iphone 17 pro max outlook will not send email
On just iPhone and iPad, I can read emails and delete them, no problem, if I reply or try to send an email, it just doesn't. I have to close out Outlook and restart to send. Only started after the new phone. We have deleted Outlook and reinstalled it.…
Outlook | Outlook for mobile | Outlook for iOS | For business
Outlook | Outlook for mobile | Outlook for iOS | For business
Using Outlook for iOS in business environments for email and scheduling
5,456 questions
asked 2025-12-08T12:57:05.3133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 43%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMO%3C/text%3E%3C/svg%3E)
Michael Orehowsky
0
Reputation points
answered 2026-07-03T23:42:15.6633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 12%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
AbuAleiz Alshenqiti
0
Reputation points
1 answer
How to re-install Win 11
I have an HP AIO that went blue screen when I did a restart after removing some software. I've been working on getting it back for a little over 2 weeks with nothing but failures. I've been using ChatGPT and Gemini and they are useless so, I thought I'd…
Windows for home | Windows 11 | Recovery and backup
5,515 questions
asked 2026-07-03T22:53:00.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 66%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
Jack Anderson
20
Reputation points
answered 2026-07-03T23:40:03.8833333+00:00
Manoel Barros
19,710
Reputation points
Independent Advisor
1 answer
Half my screen is half black on the right side
I have a windows laptop studio 2 and half the screen turns black at random times. restarting my computer fixes it temporarily but i want a permanent fix please help :) i sense the issue is a hardware one...unless im wrong
Surface | Surface Laptop | Display and screen
1,218 questions
asked 2026-07-02T20:46:46.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 76%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
ab
0
Reputation points
commented 2026-07-03T23:39:35.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
S.Sengupta
30,991
Reputation points MVP
Volunteer Moderator
1 answer
'We couldn't fin your device'
'We couldn't find your device' error when trying to connect to iPhone, iPhone does not have latest update due to storage full, I cannot remove anything else from my iPhone to update, I am trying to upload photos and videos to computer to free up space…
Windows for home | Windows 10 | Connect Phone and PC
1,706 questions
asked 2026-07-03T17:25:35.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 75%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBR%3C/text%3E%3C/svg%3E)
Benjamin Ruffin
0
Reputation points
answered 2026-07-03T23:38:21.07+00:00
Emma1-N
8,705
Reputation points Microsoft External Staff
Moderator
0 answers
All my pictures and files disappeared from personal vault
My personal vault is empty when I login all my pictures and documents disappeared i update and pay for storage just to keep my pictures safe Microsoft wiped out my fault with all the important pictures and documents I had/ I logged out then back in, on…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
15,648 questions
asked 2026-07-03T18:06:39.6533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 53%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Blood ShaSha
0
Reputation points
commented 2026-07-03T23:37:30.7533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 75%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
Annie Tayler
0
Reputation points
0 answers
Oulook is killi8ng me.
BEEN TRYING AND REINSTALLING AND FOLLOWING all DIRECTIONS FOR HOURS Can I get live help and someone to talk with. Using computers and Microsoft products since 1980. Can someone log in. Thank you.
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
12,081 questions
asked 2026-07-03T18:05:26.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 19%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
Dr Rein
0
Reputation points
commented 2026-07-03T23:37:09.2166667+00:00
Annie Tayler
0
Reputation points
0 answers
Is it possible to buy Robux with Microsoft gift card credits? What happens when I buy Robux off Xbox website?
I wanted to buy robux using Microsoft gift card I redeemed of Microsoft rewards and I have so many questions and problems about it. I heard I can buy Robux using Microsoft credits off Roblox from Microsoft Store so I opened and tried to log in to Roblox…
Windows for home | Windows 11 | Microsoft Store
3,149 questions
asked 2026-07-03T18:04:41.6866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 89%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECP%3C/text%3E%3C/svg%3E)
Chelsea Pham
0
Reputation points
commented 2026-07-03T23:36:42.09+00:00
Annie Tayler
0
Reputation points