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file deleted due to storage exceeded

My OneDrive account previously contained approximately 12.3 GB of data and exceeded the 5 GB storage limit. I received a Microsoft email stating that my cloud storage would be cleared after 6 July 2026. I have now purchased additional storage and my…

Microsoft 365 and Office | OneDrive | For home | Other
asked 2026-08-25T04:32:28.97+00:00
yurui zhang 0 Reputation points
2 answers

How to set the recall e-mail in advance actions?

I am using the new outlook. I unable to find recall e-mail at the advance action. Kindly advise how to add on the recall e-mail.

Outlook | Windows | New Outlook for Windows | For business
asked 2026-08-24T10:21:41.8933333+00:00
Teh, Linda 0 Reputation points
commented 2026-08-25T04:31:14.7333333+00:00
Ana Le 2,240 Reputation points Independent Advisor
1 answer

Can a BitLocker Recovery Key ID identify the Microsoft or organizational account where the recovery key is stored?

A Windows device is currently locked by BitLocker, and we need to recover the device without resetting or reimaging it because important data is stored on the device. The BitLocker recovery screen displays a Recovery Key ID, but we do not know which…

Windows development
Windows development

A set of tools and technologies that enable developers to build, optimize, and deploy applications and services within the Windows ecosystem.

4 questions
asked 2026-08-25T04:30:25.8866667+00:00
Estimation 1 0 Reputation points
answered 2026-08-25T04:30:52.9833333+00:00

AI answer

2 answers One of the answers was accepted by the question author.

Sole Global Administrator locked out of Entra ID tenant — Authenticator MFA loop / tenant lockout

Hi there, I am the sole Global Administrator of a Microsoft 365 Business tenant and am locked out. I changed phones and no longer have access to the working Microsoft Authenticator registration. I have confirmed that I can successfully reset the…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-08-19T18:28:44.2366667+00:00
Wafiqah Raisa 0 Reputation points
commented 2026-08-25T04:30:08.1466667+00:00
Dora-T 290 Reputation points Independent Advisor
1 answer

Entra ID P2 trial license not visible in Admin Center or Azure portal after activation.

Hello, I activated my free trial of Entra ID P2 license using an account in the Default Directory that has the Administrator role. During the process: I added a new payment method and was given the Billing Administrator role. ₹2 was deducted from my card…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-08-21T06:35:20.4+00:00
Hitesh raut 0 Reputation points
edited the question 2026-08-25T04:30:06.2566667+00:00
Kai-Ex 1,570 Reputation points Microsoft External Staff Moderator
1 answer

Global admins locked out of tenant because MFA is not set up on phone

I created my own enterprise tenant and created a global admin account in Entra. I set up MFA for the account. I then got a new phone and was not able use re-register MFA (I got "Delete Failed"). I accidentally revoked existing sessions, and now…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-08-25T03:30:17.12+00:00
Zac Sloane 0 Reputation points
answered 2026-08-25T04:30:05.34+00:00
Ana Le 2,240 Reputation points Independent Advisor
2 answers

Locked Out as Sole Global Admin

I am the sole administrator of the tenant. The sign-in process requires Multi-Factor Authentication through Microsoft Authenticator; however, the device in which the Authenticator app is not working and I am unable to approve the sign-in request or…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-08-18T05:47:20.8566667+00:00
Ibrahim Shakir 0 Reputation points
answered 2026-08-25T04:29:56.5566667+00:00
Liora 775 Reputation points Independent Advisor
1 answer

Exams reschedule

I am supposed to take the exams by 31 august but will not be available so can I reschedule the exams to september

Azure | Azure Training
asked 2026-08-25T04:28:10.2966667+00:00
Illiasu Abubakar 0 Reputation points
answered 2026-08-25T04:28:23.1666667+00:00

AI answer

3 answers One of the answers was accepted by the question author.

OWA service incident -user unable to download attachment Outlook web app error

Multiple users reported they are not able to download attachment on outlook web

Outlook | Web | Outlook on the web for business | Email
asked 2026-04-11T13:22:44.6766667+00:00
RobE 211 Reputation points
commented 2026-08-25T04:27:48.66+00:00
Hornblower409 13,180 Reputation points
1 answer

Change password- Someone tried to log into my account

I just had an attempt from an “unavailable” location, I was wondering if I should change my password on my account in order to be better protected. I was also wondering if there may be a bigger issue here that I should report. If so, how would I do this…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-25T04:27:26.76+00:00
Mae Rowley 0 Reputation points
answered 2026-08-25T04:27:44.3966667+00:00

AI answer

0 answers

When new Gift cards will come in microsoft rewards India?

When will gift cards come back in Microsoft Rewards India? Now there's only one gift card; there were so many gift cards available in the past, such as PVR, Amazon, and Croma. Can you tell me when they will be available or when new gift cards will come?

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,167 questions
asked 2026-08-25T04:27:20.2433333+00:00
Priyank Zezariya 0 Reputation points
1 answer

Urgent: Historical Inbox emails have disappeared from Outlook.com / Hotmail account

Hello, I am contacting you for assistance with a significant number of historical emails that appear to have disappeared from the Inbox of a Hotmail/Outlook.com account. I have carried out extensive troubleshooting and believe this requires investigation…

Outlook | Web | Outlook.com | Email
asked 2026-08-24T21:17:04.8066667+00:00
lesley 0 Reputation points
answered 2026-08-25T04:27:10.1166667+00:00
Chloe-V 11,780 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Office Professional Plus 2016 Volume License.

Hi, please give me the link to install Microsoft Office Professional Plus 2016 Volume License.

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-08-24T23:39:45.6733333+00:00
Asrar Shigare 0 Reputation points
edited the question 2026-08-25T04:26:29.7133333+00:00
Doris V 1,700 Reputation points Microsoft External Staff Moderator
3 answers

Power automate - One drive error (Database Is Read Only)

Hi, I'm currently trying to open Power Automate on my PC but I constantly get this error message. I've tried clearing my OneDrive and resetting my computer but nothing works. For now, I saw lots of "Access denied" Q&A and tried to apply the…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-08-20T09:05:44.17+00:00
Tùng Nguyễn 0 Reputation points
answered 2026-08-25T04:26:12.7833333+00:00
take 0 Reputation points
1 answer

Can’t change pin

So I’m trying to change my pin because I have js got a new computer after years and forgot it and when I sign on from my phone it uses Face ID and won’t let me change my pin help please

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-08-25T04:25:22.2433333+00:00
Nasier Bennett 0 Reputation points
answered 2026-08-25T04:25:39.4566667+00:00

AI answer

1 answer

Locked out of global admin accounts (MFA)

Our previous IT support provider recently terminated services, and we no longer have access to our Global Admin accounts. We are currently completely locked out of tenant administration (though we still have access to a few non-admin user accounts). ​We…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-08-18T02:07:36.9266667+00:00
Arman Hoseinabadi 0 Reputation points
answered 2026-08-25T04:25:05.41+00:00
Dora-T 290 Reputation points Independent Advisor
3 answers

Access issue due to sa account

Hi, To issue Microsoft OLE DB Provider for SQL Server Cannot open database "hMailserver" requested by the login. I can logon on SSMS using the same sa account. I am using Sql server 14.0.1000. Any reason?

SQL Server Integration Services
SQL Server Integration Services

A Microsoft platform for building enterprise-level data integration and data transformations solutions.

2,805 questions
asked 2026-08-21T09:24:27.23+00:00
Jonathan 300 Reputation points
edited a comment 2026-08-25T04:24:22.3033333+00:00
Jonathan 300 Reputation points
4 answers One of the answers was accepted by the question author.

How do I stop proper nouns being auto-corrected in Outlook?

I work in a very multi-cultural workplace and constantly have to double check that my colleagues' names that aren’t straight down the line Anglo names haven’t been auto-corrected to an English word (for example Veen keeps being changed to Even) in…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-08-24T07:26:28.3233333+00:00
Alison Casey 40 Reputation points
edited an answer 2026-08-25T04:24:03.87+00:00
Hornblower409 13,180 Reputation points
2 answers

How do I fix my permissions to my own file manager and folders?

For some reasons I need permission to amend, update, change the file pathway in File Manager to my own personal information?? Example: When trying to upload my photos from my own iphone to the iCloud to my laptop, it does not like the folder I wish…

Windows for home | Other | Files, folders, and storage
asked 2026-08-23T03:38:28.01+00:00
Sheree866 0 Reputation points
edited an answer 2026-08-25T04:22:56.1+00:00
Ian-T 9,170 Reputation points Microsoft External Staff Moderator
2 answers

In the new outlook the email opens on the first click, how to make it open only with double click? The usability of this is very bad.

In the new outlook, the email opens on the first click, how to make it open only with double click? The Usability of this is very bad, because when clicking it always keeps opening, even keeping the reading pane hidden.

Outlook | Windows | New Outlook for Windows | For business
asked 2026-08-25T01:41:39.7466667+00:00
Shaw Elise 0 Reputation points
edited an answer 2026-08-25T04:22:13.5766667+00:00
Alina Le 4,890 Reputation points Independent Advisor