Events registration corrupted fields

Question

Hi all, just launched my big hitter event for work using MS Events but unfortunatley the registration page looks like this. This is stopping people register. How do I work around this?

Answer 1

Hi Titus Alias

The registration page appears to be displaying localization/resource keys instead of the expected text labels. This typically indicates that the page is unable to load the required language or UI resources correctly.

Here are some recommended steps you can try:

• Open the registration link in an InPrivate/Incognito window.
• Perform a hard refresh (Ctrl+F5 on Windows or Cmd+Shift+R on Mac).
• Test in a different browser.
• Temporarily disable browser extensions such as ad blockers or privacy/content-filtering tools.

For the event organizer:

• Open the event in Teams and review the registration settings.
• Make a minor change, save the event, and republish/update it.
• Copy a fresh registration link directly from the event management page and test again.

If the issue occurs for multiple users across different browsers and networks, this may indicate a service-side issue rather than a client-side problem. In that case, the Microsoft 365 administrator should gather the event registration URL, screenshots, timestamps, affected browser versions, and tenant information and open a support case with Microsoft for further investigation. (Get support - Microsoft 365 admin | Microsoft Learn)

I hope this information helps.

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