c:\users\[user-name]\appdata\local\microsoft\onedrive\codecs\8.1.2.\avutil-60.dll

Question

how to fix

c:\users[Moderator's note: PII removed]\appdata\local\microsoft\onedrive\codecs\8.1.2.\avutil-60.dll

error status 0xc0e90002

Answer 1

avutil-60.dll under the OneDrive folder with error status 0xc0e90002 typically indicates the local OneDrive program files are corrupted or incompatible. The supported fix is to remove the broken OneDrive app installation and install the latest OneDrive sync app again.

1. Open Start and type apps:onedrive.
2. Select Uninstall and complete the prompts.
   • This removes the OneDrive application, not the files stored in the OneDrive folder or in the cloud.
3. Download and install the latest OneDrive sync app.
4. Sign in again and allow OneDrive to rescan and resume syncing.

If Windows reports that a newer version is already installed, uninstalling first is required before reinstalling.

If the issue started alongside OneDrive sync errors involving invalid reparse points, run a disk check. Note: chkdsk /R /F can take several hours and may require a restart.

1. Select Start, type cmd.
2. Right-click Command Prompt and select Run as administrator.
3. Run: chkdsk <volume> /R /F
4. Replace <volume> with the drive letter where OneDrive is located, such as C:.
5. If prompted to schedule the check at restart, enter Y and restart the PC.

General DLL load failures can also happen when the DLL is missing, corrupted, not on the expected path, or when there is not enough memory available.

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References:

• What do the OneDrive error codes mean?
• Running Windows 10, getting DLL error code and can't Sync OneDrive Personal - Microsoft Q&A
• System DLL 'dll' could not be loaded (Error 298)
• Error in loading DLL (Visual Basic)

Answer 2

Please note that our forum is a public platform, and we will modify your question to hide your personal information in the description. Kindly ensure that you hide any personal or organizational information the next time you post an error or other details to protect personal data.

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Hi John Tomberlin,

The error appears to be related to a OneDrive component (avutil-60.dll) that may not be loading correctly. Since this file is part of the OneDrive application rather than your personal files, a good next step is to verify whether Windows can detect and repair any missing or corrupted system files.

Please try these checking steps:

1. Open Command Prompt as Administrator.
2. Run the following command: sfc /scannow
3. Wait for the scan to complete and restart your PC.
4. Check if the OneDrive error continues to occur.

If the issue started recently, it may also be helpful to check whether the error occurs after a specific OneDrive update or Windows update and share that information for further investigation.

If the problem persists after the system file check, please let me know when the error appears (for example, during startup, syncing, or opening files) so the community can help narrow down the cause. Feel free to ask me by clicking "Add Comment" or "Add Answer" if you cannot add comment so your response will be visible. Thanks for your effort.

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