how do i find this

Question

how to fix c;users\AppData\local\Microsoft\OneDrive\8,1.2\avcodec-62.dll

Answer 1

Hi,

I will walk through a few steps with you. Some of these are just to help figure out what is wrong, not to fix it right away. So if nothing changes after a step, that is normal. I will keep going until we solve it.

Did you make any changes to the computer?

1. Press Windows + R to open the Run dialog.
2. Copy and paste the following command into the Run box:

      %localappdata%\Microsoft\OneDrive\OneDrive.exe /reset
   

3. Press Enter, then wait for 1–2 minutes while OneDrive resets.

STEP 2: In case these steps do not help.

1. On the taskbar, open the OneDrive cloud icon > Gear icon > Settings > Account > Unlink this PC.
2. Open Windows Settings > Apps > Installed apps, and uninstall Onedrive using 3 dots.
3. Restart your computer.
4. Download and install the latest version of OneDrive from the Microsoft OneDrive download page.
5. Once installed, sign in and relink your account to OneDrive.

Doing both of these steps should take care of the issue.

I look forward to hearing from you to get the results of the troubleshooting.

Answer 2

AppData is a hidden folder. To get to the OneDrive path:

1. Press Windows + R.
2. Type %localappdata%\Microsoft\OneDrive and press Enter.
3. Look for the OneDrive folder and the versioned subfolder.

If the issue is with avcodec-62.dll in OneDrive, the supported fixes in the available guidance are:

1. Start OneDrive manually
   • Select Start, search for OneDrive, and open the OneDrive desktop app.
2. Reset OneDrive
   • Press Windows + R.
   • Run: %localappdata%\Microsoft\OneDrive\onedrive.exe /reset
   • Wait a few seconds.
   • Then run: %localappdata%\Microsoft\OneDrive\onedrive.exe
3. If reset does not help, uninstall and reinstall OneDrive
   • Go to Settings > Apps > Apps & features.
   • Find Microsoft OneDrive and select Uninstall.
   • Then install the latest OneDrive again.

Uninstalling the OneDrive app stops syncing, but the accepted guidance says it does not delete the OneDrive folder on the hard drive or files in the cloud.

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References:

• Troubleshoot the "Can’t open file" error in OneDrive
• How do I fix Error 0x8007016A: The cloud file provider is not running? - Microsoft Q&A
• Can't find "AppData" under Users - Microsoft Q&A
• Running Windows 10, getting DLL error code and can't Sync OneDrive Personal - Microsoft Q&A