cannot get the `` New Teams meeting '' icon in the Outlook calendar

Question

Hello,

I am a System administrator, in our park we have an office 365 ProPlus (16.0.12730.20430) and Teams (1.300.19173) subscription for all workstations.

The problem is that for one of the workstations and unlike the others, the user cannot get the `` New Teams meeting '' icon in the Outlook calendar. It does appear in the list of add-ins installed on Outlook.

I tried shutting down Outlook and Teams, restarting the Teams client first, connecting to Teams and then restarting the Outlook client, but it didn't work.

I also did the recommended checks in the links below but it doesn't work either.

https://technoresult.com/how-to-fix-teams-add-in-not-showing-in-outlook/

https://techcommunity.microsoft.com/t5/microsoft-teams-blog/why-can-t-i-see-the-microsoft-teams-meeting-add-in-for-outlook/ba-p/174630

https://blogs.perficient.com/2018/03/23/where-is-my-teams-meeting-add-in-for-outlook/

https://learn.microsoft.com/en-us/microsoftteams/teams-add-in-for-outlook#:~:text=In%20Outlook%2C%20choose%20File%20and,of%20Outlook%20Options%20dialog%20box.&text=If%20the%20Teams%20Meeting%20Add,Add%2Din%20for%20Microsoft%20Office.

I have also skype for Buss meeting; and it works for all.

The use of teams meeting is allowed in the microsoft portail, and the meeting works from mobile

Thanks a lot for your help.
Looks.

Hadjer Yahiaoui.

Answer 1

If you still don't see the add-in, make sure that it isn't disabled in Outlook.

In Outlook, choose File and then Options.
Select the Add-ins tab of Outlook Options dialog box.
Confirm that Microsoft Teams Meeting Add-in for Microsoft Office is listed in the Active Application Add-ins list
If the Teams Meeting Add-in is listed in the Disabled Application Add-ins list, select COM Add-ins in Manage and then select Go…
Set the checkbox next to Microsoft Teams Meeting Add-in for Microsoft Office.
Choose OK on all dialog boxes.

Once you double check it, restart the teams and then restart outlook. And check if you're able to see the new teams meeting. This resolution usually works for me .

Answer 2

Hi, thank you all for your reply and help ! i have the teams meeting add-in installed and actiated in my outlook, i have try to remove and add it again but the "new team meetin" button still missing. ![16528-capturepng1.png][1] for Outlook web App i can't login in outlook for office 365 we don't have an online exchange. For webmail, i have only "add new event". ![16545-capture.png][2] Best regards. Hadjer YAHIAOUI [1]: /api/attachments/16528-capturepng1.png?platform=QnA [2]: /api/attachments/16545-capture.png?platform=QnA

Answer 3

anonymous user I had the same problem - and I tried several of the suggested fixes above (except the registry key step), none of which worked. However, when I go to the calendar tab, the option is there to create a teams meeting, so perhaps they've just moved this option to the calendar section?

Answer 4

Yes my friend
So I attempted the above solutions but they did not work or apply.

The add-in was enabled but the button was still not showing. A very simple fix added the button for me.

I unchecked the box for the add-in to make it inactive. Restarted Outlook and made sure the add-in was inactive. I then checked the box to make it active and restarted Outlook again and the button on both the Home ribbon bar and in the calendar were both available.

Hope this helps.

Answer 5

If you still don't see the add-in, make sure that it isn't disabled in Outlook.

In Outlook, choose File and then Options.
Select the Add-ins tab of Outlook Options dialog box.
Confirm that Microsoft Teams Meeting Add-in for Microsoft Office is listed in the Active Application Add-ins list
If the Teams Meeting Add-in is listed in the Disabled Application Add-ins list, select COM Add-ins in Manage and then select Go…
Set the checkbox next to Microsoft Teams Meeting Add-in for Microsoft Office.
Choose OK on all dialog boxes.

Then restart outlook and check if you're able to see the new teams meeting. If this does NOT work for you, try the following which did work for me .

In Outlook, choose File and then Options.
Select the Add-ins tab of Outlook Options dialog box.
If the Teams Meeting Add-in is listed in the Disabled Application Add-ins list, select "Disabled Item" in "Manage" and then select Go…
Set the checkbox next to Microsoft Teams Meeting Add-in for Microsoft Office.
Choose OK on all dialog boxes.

Then restart outlook and check if you're able to see the new teams meeting. This worked for me.