Deployment Application Failing!!!

Question

Hello,

I am getting errors on some clients during the push of the FireEye Agent upgrade (34.28.0.14845). As it is the test collection all machines are identical and only 1 is failing with this error:

in SCToastNotification_AD@bahaa _3.log

Starting up... (Microsoft.SoftwareCenter.Client.ToastNotification.App at Main) SCToastNotification 11/16/2021 3:45:01 PM 1 (0x0001)

Client is running .Net Version4.0.30319.42000 (Microsoft.SoftwareCenter.Client.ToastNotification.App at Main) SCToastNotification 11/16/2021 3:45:01 PM 1 (0x0001)
Toast notification process started with command line Downloading and installing software Click to view progress. (Microsoft.SoftwareCenter.Client.ToastNotification.App at Main) SCToastNotification 11/16/2021 3:45:01 PM 1 (0x0001)
The command line has 2 arguments (Microsoft.SoftwareCenter.Client.ToastNotification.App at Main) SCToastNotification 11/16/2021 3:45:01 PM 1 (0x0001)
Parsed command line successfully (Microsoft.SoftwareCenter.Client.ToastNotification.App at ParseCommandLine) SCToastNotification 11/16/2021 3:45:01 PM 1 (0x0001)
The toast has timed out (Microsoft.SoftwareCenter.Client.ToastNotification.App at ToastDismissed) SCToastNotification 11/16/2021 3:45:08 PM 3 (0x0003)
Starting up... (Microsoft.SoftwareCenter.Client.ToastNotification.App at Main) SCToastNotification 11/16/2021 3:45:23 PM 1 (0x0001)
Client is running .Net Version4.0.30319.42000 (Microsoft.SoftwareCenter.Client.ToastNotification.App at Main) SCToastNotification 11/16/2021 3:45:23 PM 1 (0x0001)
Toast notification process started with command line Installation failed The software installation was not successful. Click to view the details. (Microsoft.SoftwareCenter.Client.ToastNotification.App at Main) SCToastNotification 11/16/2021 3:45:23 PM 1 (0x0001)
The command line has 2 arguments (Microsoft.SoftwareCenter.Client.ToastNotification.App at Main) SCToastNotification 11/16/2021 3:45:23 PM 1 (0x0001)
Parsed command line successfully (Microsoft.SoftwareCenter.Client.ToastNotification.App at ParseCommandLine) SCToastNotification 11/16/2021 3:45:23 PM 1 (0x0001)
The user activated the toast. (Microsoft.SoftwareCenter.Client.ToastNotification.App at ToastActivated) SCToastNotification 11/16/2021 3:45:26 PM 3 (0x0003)

and in UpdateTrustedSites.log

Starting UpdateTrustedSites with TRUE https://VRPSCCMRS01.AD/CMApplicationCatalog S-1-5-21-73586283-1284227242-1801674531-296580 UpdateTrustedSites 11/16/2021 3:43:49 PM 7840 (0x1EA0)

AddDefaultPortalToTrustedSites: Existing URL is empty or add to trusted sites is true and the default URL hasn't changed. Not deleting the existing URL from trusted sites list. UpdateTrustedSites 11/16/2021 3:43:49 PM 7840 (0x1EA0)
CSoftwareCatalogUpdateHandler::AddDefaultPortalToTrustedSites: Catalog Url should be added to the trusted sites zone. UpdateTrustedSites 11/16/2021 3:43:49 PM 7840 (0x1EA0)
AddDefaultPortalToTrustedSites: url = https://VRPSCCMRS01.

:443/CMApplicationCatalog, zone = 258 UpdateTrustedSites 11/16/2021 3:43:49 PM 7840 (0x1EA0)
AddDefaultPortalToTrustedSites: GetZoneAttributes failed: 80004003 UpdateTrustedSites 11/16/2021 3:43:49 PM 7840 (0x1EA0)
AddDefaultPortalToTrustedSites: Existing URL is empty or add to trusted sites is true and the default URL hasn't changed. Not deleting the existing URL from trusted sites list. UpdateTrustedSites 11/16/2021 3:43:49 PM 7840 (0x1EA0)
CSoftwareCatalogUpdateHandler::AddDefaultPortalToTrustedSites: Catalog Url should be added to the trusted sites zone. UpdateTrustedSites 11/16/2021 3:43:49 PM 7840 (0x1EA0)
AddDefaultPortalToTrustedSites: url = https://VRPSCCMRS01.AD:443/CMApplicationCatalog, zone = 2 UpdateTrustedSites 11/16/2021 3:43:49 PM 7840 (0x1EA0)
AddDefaultPortalToTrustedSites: The URL is already in trusted site zone. UpdateTrustedSites 11/16/2021 3:43:49 PM 7840 (0x1EA0)
Successfully added url = https://VRPSCCMRS01.AD:443/CMApplicationCatalog, zone = 2 to trusted sites registry key tracking UpdateTrustedSites 11/16/2021 3:43:49 PM 7840 (0x1EA0)
Starting UpdateTrustedSites with TRUE https://VRPSCCMRS01.AD:443/CMApplicationCatalog S-1-5-21-73586283-1284227242-1801674531-296580 UpdateTrustedSites 11/16/2021 3:44:54 PM 10440 (0x28C8)
AddDefaultPortalToTrustedSites: Existing URL is empty or add to trusted sites is true and the default URL hasn't changed. Not deleting the existing URL from trusted sites list. UpdateTrustedSites 11/16/2021 3:44:54 PM 10440 (0x28C8)
CSoftwareCatalogUpdateHandler::AddDefaultPortalToTrustedSites: Catalog Url should be added to the trusted sites zone. UpdateTrustedSites 11/16/2021 3:44:54 PM 10440 (0x28C8)
AddDefaultPortalToTrustedSites: url = https://VRPSCCMRS01.AD:443/CMApplicationCatalog, zone = 258 UpdateTrustedSites 11/16/2021 3:44:54 PM 10440 (0x28C8)
AddDefaultPortalToTrustedSites: GetZoneAttributes failed: 80004003 UpdateTrustedSites 11/16/2021 3:44:54 PM 10440 (0x28C8)
AddDefaultPortalToTrustedSites: Existing URL is empty or add to trusted sites is true and the default URL hasn't changed. Not deleting the existing URL from trusted sites list. UpdateTrustedSites 11/16/2021 3:44:54 PM 10440 (0x28C8)
CSoftwareCatalogUpdateHandler::AddDefaultPortalToTrustedSites: Catalog Url should be added to the trusted sites zone. UpdateTrustedSites 11/16/2021 3:44:54 PM 10440 (0x28C8)
AddDefaultPortalToTrustedSites: url = https://VRPSCCMRS01.AD:443/CMApplicationCatalog, zone = 2 UpdateTrustedSites 11/16/2021 3:44:54 PM 10440 (0x28C8)
AddDefaultPortalToTrustedSites: The URL is already in trusted site zone. UpdateTrustedSites 11/16/2021 3:44:54 PM 10440 (0x28C8)
Successfully added url = https://VRPSCCMRS01.AD:443/CMApplicationCatalog, zone = 2 to trusted sites registry key tracking UpdateTrustedSites 11/16/2021 3:44:54 PM 10440 (0x28C8)

Not sure it is linked but these errors happened at the time of the download failing!!!

Any idea?
Thanks,
Dom

Answer 1

Hello,

New version of FireEye and again the same issue..
Trying to find a pattern as only 10 machines out of 50 failed...

Thanks,
Dom