Outlook search not show recent results

Question

Hi all,
My environment Exchange server 2013 CU23 , workstations : Windows Active Directory , Windows 10 , Office 2016 standard
Recently after applying some windows update : since last week 17 Dec 2021 , something went wrong with Windows indexing.
From MS Outlook, I search for mail items and result returns date before 17 Dec 2021 only.
From OWA , mobile active sync or from MS Outlook with no cache mode : the search results are fine.
Rebuild index help for temporary but next day result returns the last day's only.
Many our users get this issue.
Does anyone has same issue and solution for it ?

Answer 1

We still get this issue, rebuild index help for temporary only.

Answer 2

Hello @Jack Chuong ,

Thank you for your question.

Verify that indexing is complete for Outlook. Click 'File>Options>Search>Indexing Options' to check the same.

If indexing is complete and you still can't find anything, rebuild the index. Click 'File>Options>Search>Indexing Options>Advanced' to rebuild the index.

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If the answer is helpful, please vote positively and accept the answer.

Answer 3

Hi,
This is a Known issue, you can find more details here : https://learn.microsoft.com/en-us/windows/release-health/status-windows-11-21H2#2778msgdesc

Microsoft published a patch that solves the issue on Windows 10-11-Server.

Answer 4

Check this KB:

Outlook Search not showing recent emails after Windows update KB5008212

Answer 5

Thank you guys, we have moved to Microsoft 365 recently so we no longer have problem.