Problem with a server

Makarios 86 Reputation points
2022-02-02T09:37:41.11+00:00

There is something strange in one of our server (Windows Server 2019). It don't accept administrator's password any more. Besides the is a account Guest in the logging in windows. And third, when I open Settings and User account, the program is closed immediately.

Is the any other solution than to re.install Windows?

Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
12,455 questions
Windows Server Security
Windows Server Security
Windows Server: A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.Security: The precautions taken to guard against crime, attack, sabotage, espionage, or another threat.
1,767 questions
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  1. Dave Patrick 426.4K Reputation points MVP
    2022-02-02T13:49:20.297+00:00

    Some things to try;

    • dism /online /cleanup-image /restorehealth
    • sfc /scannow
    • a repair install by running setup.exe from the root of install media

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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  2. Makarios 86 Reputation points
    2022-02-02T14:39:44.31+00:00

    Thank you Patrick

    Unfortunately those two commands need administrator's privilege and I don't have the password.

    Where would it be the best place to download Windows Server?

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  3. Dave Patrick 426.4K Reputation points MVP
    2022-02-02T14:41:29.95+00:00

    The only public download is from evaluation center here.
    https://www.microsoft.com/en-us/evalcenter/evaluate-windows-server-2019

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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  4. Makarios 86 Reputation points
    2022-02-02T14:56:09.217+00:00

    Thank you again

    I download it today but tomorrow I have more time to install it.


  5. Makarios 86 Reputation points
    2022-02-03T15:52:57.527+00:00

    Hi Patrick

    Strange that I can't see the mail came from either here or in Outlook, but I saw it in my mobile phone. I have flue and I can't sit long with any computer.

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