Teams error code 53003

Kamrul Islam 41 Reputation points

How to bypass the following error and use the teams mobile app to login:

You cannot access this right now
Your sign-in was successful, but does not meet the criteria to access this resource. For example, you might be signing in from a browser, app or location that is restricted by your admin.

Troubleshooting details
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Error Code: 53003
Request Id: aa130b22-cca3-4f94-bce8-58869a761b00
Correlation Id: be6c215f-de7a-48e3-8007-d4127778fa03
Timestamp: 2022-03-03T00:03:22.994Z
App name: Microsoft Teams
App ID: 1fec8e78-bce4-4aaf-ab1b-5451cc387264
IP address:
Device identifier: Not available
Device platform: Android
Device state: Unregistered

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,230 questions
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9 answers

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  1. Stacia Nordin 26 Reputation points

    Same issue on iPhone 12

    5 people found this answer helpful.

  2. Lima, Renata 6 Reputation points

    Also same problem both in the laptop and IPhone app. Our IT department is stating there are no restrictions from their side.

    Error Code: 53003
    Request Id: 41458a79-ea76-49d2-b176-6063fbeb7800
    Correlation Id: 531f1098-8b3c-434b-a8eb-0c59c13898fb
    Timestamp: 2022-05-12T12:09:55.261Z
    App name: Microsoft Teams
    App ID: 1fec8e78-bce4-4aaf-ab1b-5451cc387264
    Device platform: Windows 10
    Device state: DomainJoined

    1 person found this answer helpful.

  3. Simon Andre Simonsen 6 Reputation points

    Yes, I am an Intune admin and the problem is here in your tenant. Some device get this even if the device is registered.

    1 person found this answer helpful.

  4. raj kumar 0 Reputation points

    Two things for this issue to get resolved.

    1. check the latest update of your Apple or android OS
    2. under SharePoint Admin Center go to Policies, under that select access control on your right side select Unmanaged devices and check the first option is enabled if not do enable them to have this error get fixed.
    0 comments No comments

  5. Kat Wicks (DFFH) 0 Reputation points

    This happened to me this morning. I realised my VPN app was on and saying I wasn't in Australia which is why the sign in request kept being blocked. I turned it off and it fixed my problem