Microsoft Teams
A Microsoft customizable chat-based workspace.
10,312 questions
Same issue on iPhone 12
Teams error code 53003
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 34%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKI%3C/text%3E%3C/svg%3E)
Kamrul Islam
51
Reputation points
How to bypass the following error and use the teams mobile app to login:
You cannot access this right now
Your sign-in was successful, but does not meet the criteria to access this resource. For example, you might be signing in from a browser, app or location that is restricted by your admin.
Troubleshooting details
If you contact your administrator, send this info to them.
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Error Code: 53003
Request Id: aa130b22-cca3-4f94-bce8-58869a761b00
Correlation Id: be6c215f-de7a-48e3-8007-d4127778fa03
Timestamp: 2022-03-03T00:03:22.994Z
App name: Microsoft Teams
App ID: 1fec8e78-bce4-4aaf-ab1b-5451cc387264
IP address: 92.40.176.174
Device identifier: Not available
Device platform: Android
Device state: Unregistered
Microsoft Teams
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 24%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
JimmyYang-MSFT 53,846 Reputation points Microsoft Vendor2022-03-03T08:01:54.067+00:00 Does this issue only occurred in Teams for Android?
Does anyone else have the same problem in your organization?
According to your description, it look like your admin do more restrictions in your Teams account. So we also recommend you contact with your IT admin to troubleshoot it.
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JimmyYang-MSFT 53,846 Reputation points Microsoft Vendor
2022-03-07T10:13:45.317+00:00 It has been a while, how is everything going?
If you have any update about this issue, please feel free to post back. -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 67%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELJ%3C/text%3E%3C/svg%3E)
Li Jia 11 Reputation points2022-03-23T07:36:06.553+00:00 I met the same problem when I login the teams mobile app on iPad（iOS 15.4）.
I have asked my admin to check whether there is any restrictions with my Team account, but there isn't any.
I can use it before, but recently this problem appears.Please check it for me, thanks.
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JimmyYang-MSFT 53,846 Reputation points Microsoft Vendor
2022-04-07T15:33:41.347+00:00 Hi @Li Jia
Please make sure you Conditional access policy is configured in your tenant. The user's account needs to be excluded from the restricted list/group in Azure Admin Portal in Office 365 admin portal.
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JimmyYang-MSFT 53,846 Reputation points Microsoft Vendor
2022-04-18T08:27:43.863+00:00 I am writing to see how everything is going on with this thread. Should you need more help on this, you can feel free to post back.
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Stacia Nordin 26 Reputation points2022-04-18T10:37:35.4+00:00 I assume my IP address in Africa is being block and will try again when I’m in the USA.
I tried a VPN to no avail. I’ve tried different email accounts as well.
Nada.
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Nicole Orff 1 Reputation point2022-05-13T17:58:03.897+00:00 I would check that your security questions meet the requirements. We've had users who now get the same error message and their security question answers don't meet the minimum requirements.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 7.000000000000001%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Aruni Siriwardene 1 Reputation point2022-05-16T08:48:56.017+00:00 Hi, I have this exact same issue working on my laptop; not a mobile device.
I have informed the company trying to add my account in.
Is it something that resolves from my end or their end? -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 48%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Srikanth Saraswathi 0 Reputation points2023-08-01T12:29:32.39+00:00 we have this problem on Android
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 98%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOM%3C/text%3E%3C/svg%3E)
Osha-😍 Mazika 0 Reputation points2024-06-29T10:00:07.74+00:00 Error Code: 53003
Request Id: 118341c9-2a09-440b-bf3c-23ec808d0200
Correlation Id: 26aa1306-4cdd-44d4-a5de-4df20dab9448
Timestamp: 2024-06-29T09:59:07.589Z
اسم التطبيق: Microsoft Teams
معرف التطبيق: 1fec8e78-bce4-4aaf-ab1b-5451cc387264
عنوان IP: 197.32.49.217
معرف الجهاز: غير متوفر
النظام الأساسي للجهاز: Android
حالة الجهاز: Unregistered
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9 answers
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Stacia Nordin 26 Reputation points
2022-04-12T15:22:23.13+00:00 -
Stacia Nordin 26 Reputation points
2022-05-13T18:01:38.53+00:00 Mine resolved - not exactly sure why. I reported it to the people who invited me to the group, maybe they resolved something on their end.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 27%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELR%3C/text%3E%3C/svg%3E)
Lima, Renata 6 Reputation points2022-05-12T12:36:25.327+00:00 Also same problem both in the laptop and IPhone app. Our IT department is stating there are no restrictions from their side.
Error Code: 53003
Request Id: 41458a79-ea76-49d2-b176-6063fbeb7800
Correlation Id: 531f1098-8b3c-434b-a8eb-0c59c13898fb
Timestamp: 2022-05-12T12:09:55.261Z
App name: Microsoft Teams
App ID: 1fec8e78-bce4-4aaf-ab1b-5451cc387264
Device platform: Windows 10
Device state: DomainJoined-
Aruni Siriwardene 1 Reputation point
2022-05-16T08:49:36.807+00:00 Same problems for me also.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 73%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Dahal Michel 0 Reputation points2024-03-25T08:36:51.0033333+00:00 any new word on this
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 72%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
Simon Andre Simonsen 6 Reputation points2022-10-21T05:22:04.753+00:00 Yes, I am an Intune admin and the problem is here in your tenant. Some device get this even if the device is registered.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 86%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Pankaj Malik (Tata Consultancy Services Ltd) 1 Reputation point Microsoft Employee2022-11-25T05:44:06.6+00:00 @Simon Andre Simonsen - how to resolve the issues in such cases?
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 34%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
Matthew T Dyke-External 1 Reputation point2022-12-14T16:51:37.7+00:00 After apple update 16.2 it resolved my issue
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 31%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERK%3C/text%3E%3C/svg%3E)
raj kumar 0 Reputation points2023-01-16T10:44:12.07+00:00 Two things for this issue to get resolved.
- check the latest update of your Apple or android OS
- under SharePoint Admin Center go to Policies, under that select access control on your right side select Unmanaged devices and check the first option is enabled if not do enable them to have this error get fixed.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 82%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKW%3C/text%3E%3C/svg%3E)
Kat Wicks (DFFH) 0 Reputation points2023-02-03T00:38:14.5466667+00:00 This happened to me this morning. I realised my VPN app was on and saying I wasn't in Australia which is why the sign in request kept being blocked. I turned it off and it fixed my problem
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 5%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDP%3C/text%3E%3C/svg%3E)
Dadhore, Punit (GE HealthCare) 0 Reputation points2023-10-12T11:42:37.87+00:00 Please open the my Microsoft teams app Please help me
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Dadhore, Punit (GE HealthCare) 0 Reputation points
2023-10-12T11:43:08.6066667+00:00 Beacuas my problem is Error Code: 53003
Request Id: b4de9ece-49f7-4591-9af1-15827cadf600
Correlation Id: d692748b-a0ba-4505-a29c-fb1ecabfa2ee
Timestamp: 2023-10-12T11:36:55.108Z
App name: Microsoft Teams
App id: 1fec8e78-bce4-4aaf-ab1b-5451cc387264
IP address: 106.76.94.34
Device identifier: Not available
Device platform: Android
Device state: Unregistered
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