Exchange 2019 +AD with two domain [SOLVED]

Ermx 21 Reputation points

I have a server with Exchange 2019
with two accepted domains : ex. and

when I add a new user in AD, or in Exchange admin,
the new user has automatically assigned the email with

how do I make sure that the mailbox is on domain2 instead?
neither in edit user I can't change default mailbox.

sorry but sysadmin leaves and i never managed exchange servers.

Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Andy David - MVP 143.8K Reputation points MVP

    You can use an Email Address Policy based on some criteria or set manually when you add a new user

    If you cant change the default email address, uncheck this option, save, then set the new default address


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  2. Ermx 21 Reputation points

    tnx for reply,

    but in "mail flow" i have found only default policy, with,
    but there are already old users with ""
    and I don't know how the old sysadmin has entered these users,
    also I checked shell history but haven't found how he added these users with mailbox ""

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  3. Andy David - MVP 143.8K Reputation points MVP

    You dont need a policy. You can add manually

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  4. Ermx 21 Reputation points

    in <recipients> add (+) new mailbox and
    automatically new useris added as (can't change domain)

    I don't known how to create/change user1 mailbox as (second accepted domain) --->
    how can manually create o modify?

    if i add smtp this remain as secondary address and can't remove

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