HP Laptop restarting again and again Event ID 41

Question

HP Laptop restarting again and again. getting error as "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly." recently changed my laptop battery as it has some issues but i tried connecting back old battery even than laptop restarts again and again. Really need some help

HP Pavilion x360 - 14-dh1011tu

Let me know if you need any logs just help me how to generate same

• <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
• <System>
  <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
  <EventID>41</EventID>
  <Version>8</Version>
  <Level>1</Level>
  <Task>63</Task>
  <Opcode>0</Opcode>
  <Keywords>0x8000400000000002</Keywords>
  <TimeCreated SystemTime="2022-05-16T15:10:02.0784873Z" />
  <EventRecordID>13128</EventRecordID>
  <Correlation />
  <Execution ProcessID="4" ThreadID="8" />
  <Channel>System</Channel>
  <Computer>DESKTOP-VOBAO6N</Computer>
  <Security UserID="S-1-5-18" />
  </System>
• <EventData>
  <Data Name="BugcheckCode">0</Data>
  <Data Name="BugcheckParameter1">0x0</Data>
  <Data Name="BugcheckParameter2">0x0</Data>
  <Data Name="BugcheckParameter3">0x0</Data>
  <Data Name="BugcheckParameter4">0x0</Data>
  <Data Name="SleepInProgress">0</Data>
  <Data Name="PowerButtonTimestamp">0</Data>
  <Data Name="BootAppStatus">0</Data>
  <Data Name="Checkpoint">0</Data>
  <Data Name="ConnectedStandbyInProgress">false</Data>
  <Data Name="SystemSleepTransitionsToOn">0</Data>
  <Data Name="CsEntryScenarioInstanceId">0</Data>
  <Data Name="BugcheckInfoFromEFI">false</Data>
  <Data Name="CheckpointStatus">0</Data>
  <Data Name="CsEntryScenarioInstanceIdV2">0</Data>
  <Data Name="LongPowerButtonPressDetected">false</Data>
  </EventData>
  </Event>

The previous system shutdown at 20:28:25 on ‎16-‎05-‎2022 was unexpected.

• <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
• <System>
  <Provider Name="EventLog" />
  <EventID Qualifiers="32768">6008</EventID>
  <Version>0</Version>
  <Level>2</Level>
  <Task>0</Task>
  <Opcode>0</Opcode>
  <Keywords>0x80000000000000</Keywords>
  <TimeCreated SystemTime="2022-05-16T15:10:07.5599210Z" />
  <EventRecordID>13117</EventRecordID>
  <Correlation />
  <Execution ProcessID="0" ThreadID="0" />
  <Channel>System</Channel>
  <Computer>DESKTOP-VOBAO6N</Computer>
  <Security />
  </System>
• <EventData>
  <Data>20:28:25</Data>
  <Data>‎16-‎05-‎2022</Data>
  <Data />
  <Data />
  <Data>3248</Data>
  <Data />
  <Data />
  <Binary>E60705000100100014001C0019004400E6070500010010000E003A00190044003C0000003C000000000000000000000000000000000000000000000000000000</Binary>
  </EventData>
  </Event>

Answer 1

Answer 2

There is one more step that you could do before servicing at a local computer store or HP.

Consider making free backup images > saving the images to another disk drive or the cloud > clean install Windows 10 > test for a period of time > once testing has completed restore an image.

If interested I'll post a link.

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